EZContactsReviews 6,712

My husband and I visited Echopark this summer to find a vehicle for my kids. We worked with Stephanie P. During our visit and had a good experience. She wasn't pushy and was very patient during the process. We ultimately decided to wait to purchase a car due to the high demand for used cars and the price increase in general. We recently started looking at vehicles again and decided to return to Echopark because of the condition of the vehicles we test drove, and also due to the positive customer service experience we received from Stephanie and other staff members. Upon our return to the dealership, we were able to work with Stephanie again, and we examined and test drove the car we researched online. The car was in really good condition, and it was well taken care of by the previous owner. My daughter really loved the car, so we purchased the vehicle. The overall experience was very positive. I would definitely recommend Echopark in Duluth, GA to anyone in the market for a used vehicle. The staff are friendly and it is a no pressure environment, (which is always a plus). Ask for Stephanie P., she did a great job.

Trash company. Who's giving all these reviews? I ordered glasses in September. It is now December and I haven't received them. I been calling and emailing trying to get a refund at least and they ignore everything. Scam operation.

My son was running out his bi-weekly contacts. I was scrambling to order some for him to wear after the holidays. His contacts used to be ordered by the eye clinics. This is my first time to order contacts on my own. I had to learn the meanings of the mysterious code on the prescription. Fortunately, I found ezcontacts.com with good price and clear input form. I typed the prescribed numbers on the form and submitted a scanned copy in a late night. In the next morning around 9am, I received a message from ezcontacts.com telling me I missed a piece of important information about astigmatism of one eye on the prescription. They helped me correct the information and order the right contacts. That was great! In terms of delivery, I was unsure how long the contacts would be delivered. Most of places I searched indicated it might take several weeks to deliver due to the recent supply-chain issues. However, ezcontacts surprised me to deliver the contacts within 6 days after the order. Now my son has his contacts after the New Year's holiday when the new semester starts. Thanks for the excellent services from ezcontacts.

I told them my order was a Christmas present yet they continued to delay my refund/replacement. Don't order unless you want your order to arrive in 3 months.

My order was a Christmas gift for my gf I was order would ship Dec 6 called Dec 20 order was never shipped

Ordered my glasses on Sept 19th.
I contacted them a couple of times but received no support so I ended up cancelling when they say I'm never receiving my glasses.
I leave a bad review here and then they tell me they have the glasses by replying to a comment. It's me the one that has to find a way to contact them in order to ask about the glasses and they say they will ship them in a week (they hadn't done this before because they didn't care, they only cared when I left a bad review).
I received the glasses 3 months after ordering (Dec 16th).
Very upset and disappointed with EZContacts, never buying from them again.

My new lenses do not meet the prescription (or something is wrong with the orientation/visual fied) and give me headaches. EZcontacts is allowing me to return the glasses for a refund (per their 100% satisfaction guarantee) but I have to pay shipping and a restocking fee. Not quite a guarantee in my opinion since the problem is their mistake, not mine.

Worst online eye contacts company in existence. I received wrong prescription for my son and did not realize until he opened one box. I returned order. I was charged for difference in new order. Never received it. Instead I received a partial refund and am now out almost $80. You can never get anyone to answer phone. Customer service is non existent.

They were not only the cheapest online provider for the contacts I needed, but they were honest about their price from the start and provided free and fast shipping. Would certainly recommend them and use them again.

I ordered a pair of sunglasses for my husband's birthday. The site stated they had 2 day shipping so I paid for the quicker shipping. Never received a shipment notification after over a week, so I inquired as to why. Was told the glasses weren't in stock so I chose another similar pair and explained that if they weren't going to arrive on time, I would like a refund so I could buy them elsewhere. When I sent that response, I got an auto reply that the company was closed for 2 weeks for a holiday. So I was stuck. I had to spend extra money to find the glasses elsewhere so that they would arrive on time. When I finally recieved the glasses from EZContacts, I inquired as to how to return them and never recieved a response. I ended up selling them to a friend to recover most of the money spent.

When order was placed contacts were listed as in stock. In stock items are suppose to ship within specific time frame. After that time frame passed, I contacted customer service via email and was informed they were on back order. Not only that but the company was shutting down for almost two weeks so no orders were going out during that time. Took a long time to get order that was placed for "in stock" contacts. Won't use again. What company shuts down for two weeks?

Takes 1 week to reply to email and never with a response. Charged my bank account twice. My order was supposed to be delivered within a week and it's been 2 weeks already and got charged twice.

I purchase from this site every week. The price is lower that in stores. Some items are bargain. Thanks a lot!