EZContacts has a rating of 3.4 stars from 6,304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention new glasses, great price and live chat. EZContacts ranks 2nd among Contact Lenses sites.
Easy ordering and fast shipping. Will order again.
Great customer service. Fast shipping and always accurate
I ordered 2 frames for my son one month ago and it still not shipped.
They were exactly as described and was the best price I have found.
Very pleased with my purchase. Fast delivery. Exactly what I ordered. Will order again.
Shipped timely, right price, great quality! "... l.
I have been waiting for my oder 2 months, very disappointed!
I thought it was a scam but the glasses came fast and they were perfect for my vision.
Very easy transaction and contacts were much cheaper. Thank you for the quick shipment...
They were extremely helpful and efficient. I would recommend them to my friends.
Will order from them again. Top notch for everything
Perfect package fast shipping love it good quality a great experience
Easy ordering, nice products &competitive prices. I already recommend it to my family and friends
Fast and accurate service
Take time to verify your prescription
Freedom from the nightmare of optician and retail optical experience.!
Answer: You will wait and wait and wait and maybe have them tell you they are coming and then wait and wait and wait. My advice... don't order from them. There are so many lens companies that are fast and have good follow-up... it isn't worth it!
Answer: They are not a trustworthy company. They have lied to me on numerous occasions about an order I placed.
Answer: None of their frames are authentic, but some people don't seem to care as they are still in business, sad really as companies like this should be shut down.
Answer: This company lies, they do not return phone calls or e-mails, they have the worst customer service of any company I have ever dealt with and I too wonder if they are a sham.
Answer: You won't get them the next business day. I ordered glasses 3 weeks ago. After 10 days I contacted them for update, they claimed that they are discontinued, no discount or anytghing offered. So I order something else, customer service great, claims glasses will be FedEx shipped next day. Still waiting... it's been 4 days, no update. If you need your glasses fast, order elsewhere.
Answer: So did u did you ever receive your order?
Answer: Dear Valued Customer: Thank you for contacting us! This particular pair is currently unavailable. Is there any other frame you'd be interested? Please advise so I can further assist. Sincerely, Sarah Customer Support
Answer: Dear Valued Customer: Whats your email address/complete name? Please advise so I can further assist. Sincerely, Sarah Customer Support