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Eyeglasses.com

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Denise M.
1 review
0 helpful votes
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Ordering was easy and I had no problem getting around on the website. Getting my questions answered concerning a prescription clarification was no problem either.

Date of experience: April 23, 2015
Daniel C.
1 review
0 helpful votes
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The product I received was what I wanted but when I tried the frame one of the legs was bend, so the frame sits out of place on my face. Definitely sending them back to get a new frame.

Date of experience: September 30, 2016
Roberto B.
1 review
0 helpful votes
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Everything seems fine though it is my first time to use progressive lenses and it is not easy but probably the lens are not the problem, it just takes time

Date of experience: April 4, 2015
Gary I.
16 reviews
0 helpful votes
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Lauren was very helpful in customer service
November 7, 2014

Lauren was very helpful in customer service. I neede a re-do on one lens because of prescription change and I'm very satisfied with both the product and customer service.

Thank you!

Date of experience: November 7, 2014
John F.
2 reviews
0 helpful votes
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Overall I was very happy with the product I received, the price and the time it took to get my glasses. I will use Glasses.com again and will recommend them to friends.

Date of experience: November 27, 2015
E G.
3 reviews
0 helpful votes
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Very few places have small glasses in metal frames. This saves me having to flit from store to store to store only to find all they have in my size is plastic.

Date of experience: May 11, 2018
SRC I.
1 review
0 helpful votes
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Good selection, good help with data
December 27, 2017

Good selection, good help with data.

I got what I asked for but, in hindsight, I think an optometrist dealing with me in person, would probably have guided me away from what I chose.

Date of experience: December 27, 2017
Toby K.
1 review
0 helpful votes
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Terrific service, better price than my optometrist could give, even with my insurance contribution. Wish I could use my insurance to pay for eyeglasses.com!

Date of experience: February 20, 2015
Kent K.
1 review
0 helpful votes
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Excellent service, excellent frames
June 29, 2015

Excellent service, excellent frames. I contacted customer service to upgrade my shipping expecting to pay to do so, and received upgraded shipping for free. Very pleased!

Date of experience: June 29, 2015
T B.
3 reviews
0 helpful votes
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Replacement Lens instructions are a little cryptic...could not print shipping label. Prices on replacement lens seems a little high. Otherwise, experience was good.

Date of experience: November 24, 2019
rita d.
1 review
0 helpful votes
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Th eyeglasses I received were a completely different color than what I ordered. Online they looked dark blue but what I received was a very light teal color.

Date of experience: May 31, 2017
California
1 review
0 helpful votes
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Excellent Service.
February 23, 2024

Quality, reliability, friendly staff. Treated like family.

Date of experience: February 23, 2024
EJ L.
1 review
0 helpful votes
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Very reliable service for new frames and lenses, and for lens exchanges for old frames. Good and honest pricing structure. Have been a repeat customer since 2010.

Date of experience: April 22, 2015
Louis A.
1 review
0 helpful votes
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I purchased a second pair of the same glasses because I liked the first one so much. However I didn't receive a cleaning cloth with the second pair like I did with the first.

Date of experience: September 26, 2015
Barbara R.
1 review
0 helpful votes
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Ordered a frame and it was too small
November 7, 2019

Ordered a frame and it was too small. Returned frame and ordered another frame. It took two weeks to get second frame. When I called for explanation, frame was received the next day.

Date of experience: November 7, 2019
Washington
1 review
0 helpful votes
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Frames are nice but lenses are wrong.
September 6, 2023

I can't read out of either set of lenses which is what I need. I am returning them.

Date of experience: September 6, 2023
Mrs L.
1 review
0 helpful votes
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Very pleased with my purchase
November 20, 2014

Very pleased with my purchase. Loved that they were very affordable too! Very fast shipment :) Overall, very happy with my purchase. Keep up the good work :)

Date of experience: November 20, 2014
Craig B.
1 review
0 helpful votes
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Just placed my order and am satisfied how things went. Please follow up once I receive my order.

Thanks for the follow up! I am very satisfied with my glasses

Date of experience: July 19, 2016
Arizona
1 review
0 helpful votes
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Fast service and quality work.
January 15, 2024

My order was processed quickly, and the quality of the work was excellent.

Date of experience: January 15, 2024
Margaret P.
1 review
0 helpful votes
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Such a user friendly website and ordering system...thanks I returned one pair, and kept one pair. Please acknowledge you received the pair I returned.
Thanks
Margaret

Date of experience: December 8, 2015

Overview

Eyeglasses.com has a rating of 4.2 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention and quick delivery. Eyeglasses.com ranks 156th among Eyeglasses sites.

service
42
value
39
shipping
40
returns
17
quality
34
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13,098 reviews