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Eyeglasses.com

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Todd T.
1 review
0 helpful votes
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Quick, smooth, easy, and I appreciate the friendly follow-up to make sure that the order is right. Also, the quality of lenses and frames is always excellent.

Date of experience: February 16, 2016
Edwin S.
1 review
0 helpful votes
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First time to order
May 21, 2018

First time to order. Was quick and convenient. Good prices for quality eyeglasses. I was pleasantly surprised how well I could see and the fit was perfect.

Date of experience: May 21, 2018
Tonya T.
2 reviews
0 helpful votes
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Great choice of eyeglasses
January 19, 2016

Great choice of eyeglasses. I have a very hard time finding glasses that fit my face correctly. I really appreciate the fact that I could physically try the glasses on.

Date of experience: January 19, 2016
Ron W.
16 reviews
0 helpful votes
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Good selection of frames
May 28, 2020

Good selection of frames. Competitive prices and most important free returns so I can compare size and color. I returned one of the two frames and the refund was initiated very quickly.

Date of experience: May 28, 2020
Robert D.
1 review
0 helpful votes
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Misinformed by the employee who answered the phone at the general number twice.
Once regarded the deliver date. Another time regarding the receipt fo my prescription.

Date of experience: March 17, 2020
GEORGINA R.
1 review
0 helpful votes
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I'm very pleased with my order I lost a pair of these same glasses, my eye doctor no longer carry them so I already knew what to expect and that's exactly what I got.

Date of experience: July 22, 2020
RMS F.
1 review
0 helpful votes
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Had to speak with customer service to answer question about hinges on the frames I wanted to order and the employee, very politely, addressed my question.

Date of experience: January 3, 2020
Dan L.
1 review
0 helpful votes
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I was delighted to find the frames I needed were available after having been told by my local optician that the two year old frames were no longer available.

Date of experience: October 16, 2018
Elizabeth R.
1 review
0 helpful votes
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Perfect experience!
October 14, 2018

Perfect experience! Very fast and good communication. I am very happy with the lenses I received. I will definitely recommend others and use your services again.

Date of experience: October 14, 2018
David D.
24 reviews
0 helpful votes
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I could not view the glasses I selected on my photo. My customer service rep dropped off the conversation before I knew we were finished. Let's wait and see how I like the glasses.

Date of experience: March 2, 2017
Karen D.
1 review
0 helpful votes
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Great service and price for lens, I have ordered several lens from eyeglasses.com, I send my frames ( they pay for shipping!) and the turn around time is very short. Best price and services around!

Date of experience: February 20, 2016
Kendria R.
1 review
0 helpful votes
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My experience was awesome
June 1, 2020

My experience was awesome. Called to have the mailing address changed, because I accidentally put in the wrong address number. It was not a problem, the change was made and I received my eyeglasses.

Date of experience: June 1, 2020
Sara M.
1 review
0 helpful votes
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Overall, the experience has been very good
September 20, 2017

Overall, the experience has been very good. The service has been excellent. I have had some difficulty choosing the right pair of frames for myself, but that is not the fault of the company.

Date of experience: September 20, 2017
Arizona
1 review
0 helpful votes
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Bad service
January 27, 2021

Service is lacking. I ordered 2 months ago and still no glasses, 3 email inquiries and no response.

Date of experience: January 27, 2021
Donna H.
1 review
0 helpful votes
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Glasses were great except there is a glare from the metal at the bottom of the frames. I need to return, to exchange for a different pair or fix the glare.

Date of experience: August 31, 2016
Kim Q.
12 reviews
0 helpful votes
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I have had to call twice for questions and both times I was very pleased with the service I received. I especially felt Jamie was the most pleasant service person I have dealt with in a long time!

Date of experience: December 28, 2014
Amy E.
16 reviews
0 helpful votes
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I found my frames in a store, and was able to find them on eyeglasses.com for over $100 less! For someone who has a high prescription, being able to pay less on my frames was a huge deal. Thank you!

Date of experience: March 13, 2016
Lonnie U.
1 review
0 helpful votes
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Easy to navigate, great selection
February 9, 2016

Easy to navigate, great selection.
Am I to understand that my 1st. Order saves me 10%?

I did not receive the 10% discount that I know of. It was not itemized.

Date of experience: February 9, 2016
Michael S.
1 review
0 helpful votes
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Great value for the price
February 11, 2018

Great value for the price. Because the price was reasonable I was able to add additional features and still remain below budget. Fit great and would highly recommend.

Date of experience: February 11, 2018
Patricia C.
1 review
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We received exactly what we ordered, in a very short delivery time. Very satisfied and we would definitely recommend this website and company to order from another time.

Date of experience: October 7, 2016

Overview

Eyeglasses.com has a rating of 4.2 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention and quick delivery. Eyeglasses.com ranks 156th among Eyeglasses sites.

service
42
value
39
shipping
40
returns
17
quality
34
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13,098 reviews