Quick, smooth, easy, and I appreciate the friendly follow-up to make sure that the order is right. Also, the quality of lenses and frames is always excellent.
First time to order. Was quick and convenient. Good prices for quality eyeglasses. I was pleasantly surprised how well I could see and the fit was perfect.
Great choice of eyeglasses. I have a very hard time finding glasses that fit my face correctly. I really appreciate the fact that I could physically try the glasses on.
Good selection of frames. Competitive prices and most important free returns so I can compare size and color. I returned one of the two frames and the refund was initiated very quickly.
Misinformed by the employee who answered the phone at the general number twice.
Once regarded the deliver date. Another time regarding the receipt fo my prescription.
I'm very pleased with my order I lost a pair of these same glasses, my eye doctor no longer carry them so I already knew what to expect and that's exactly what I got.
Had to speak with customer service to answer question about hinges on the frames I wanted to order and the employee, very politely, addressed my question.
I was delighted to find the frames I needed were available after having been told by my local optician that the two year old frames were no longer available.
Perfect experience! Very fast and good communication. I am very happy with the lenses I received. I will definitely recommend others and use your services again.
I could not view the glasses I selected on my photo. My customer service rep dropped off the conversation before I knew we were finished. Let's wait and see how I like the glasses.
Great service and price for lens, I have ordered several lens from eyeglasses.com, I send my frames ( they pay for shipping!) and the turn around time is very short. Best price and services around!
My experience was awesome. Called to have the mailing address changed, because I accidentally put in the wrong address number. It was not a problem, the change was made and I received my eyeglasses.
Overall, the experience has been very good. The service has been excellent. I have had some difficulty choosing the right pair of frames for myself, but that is not the fault of the company.
Service is lacking. I ordered 2 months ago and still no glasses, 3 email inquiries and no response.
Glasses were great except there is a glare from the metal at the bottom of the frames. I need to return, to exchange for a different pair or fix the glare.
I have had to call twice for questions and both times I was very pleased with the service I received. I especially felt Jamie was the most pleasant service person I have dealt with in a long time!
I found my frames in a store, and was able to find them on eyeglasses.com for over $100 less! For someone who has a high prescription, being able to pay less on my frames was a huge deal. Thank you!
Easy to navigate, great selection.
Am I to understand that my 1st. Order saves me 10%?
I did not receive the 10% discount that I know of. It was not itemized.
Great value for the price. Because the price was reasonable I was able to add additional features and still remain below budget. Fit great and would highly recommend.
We received exactly what we ordered, in a very short delivery time. Very satisfied and we would definitely recommend this website and company to order from another time.
Answer: If you have a significant correction like me their quality is poor! Go somewhere you can trust will have quality control and customer service to help if your lenses don't actually correct your vision.
Answer: They are legit; I've used them several times over the past decade.
Answer: Less than 2 weeks in my experience, which involved sending in my existing Ray Ban frame to have the new prescription lens installed.
Eyeglasses.com has a rating of 4.2 stars from 2,954 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeglasses.com most frequently mention and quick delivery. Eyeglasses.com ranks 156th among Eyeglasses sites.