On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Needed to contact customer support to apply vision insurance. Still not clear how to apply secondary insurance
Thank you for making the process so easy and affordable. I have been using Eyeconic for my eyeglasses and contacts for years and having it integrated with VSP and FSA is so convenient.
I like being able to try on glasses and see from side to side and up and down.
Great experience on all past orders from November 2021. Best service on the internet.
Experience was just as flawless and love my prescription sunglasses
Thank you for making this process smooth!
I love my new glasses. Not only affordable name brand glasses. Stylish, quick shipping.
Regular prices for contacts. You can find cheaper elsewhere and some even take your insurance.
Has better prices than the doctor's office I used to exam my eyes.
Eyeconic makes it easy to order the same contacts I got last year without having to search for anything. My insurance is already linked and my mailing address is saved so I can get what I need with no hassle!
Arrived quickly and website was well designed. Easy to upload script to place our order.
It just made ordering contacts pretty strait forward and affordable.
Good choices and easy to order. I love the feature where you can try them on virtually.
Easy ordering every time, for years now. Could not recommend more highly.
Not only are they quick but easy to use as well. Grouping it with my VSP insurance made it even easier. I wont order from anywhere else!
It has always been fast and cost effective to order from eyeconic. Never have had an issue with shipping. Great prices!
Had to go back several times to get my order correct, mostly due to my errors.
I am trying to sign in but my password is wrong, try to reset. I select I'm not a robot and get a check mark I hit enter and it goes back to not a robot screen. 5 times is too many and still can't get in!
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.