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EyebuydirectReviews 14,603

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,575
value
5,188
shipping
5,188
returns
131
quality
5,291
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North Carolina
1 review
0 helpful votes
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Saves me at least 50% every time
April 26, 2025

Fast easy and convenient service that saves me 50% every time

Date of experience: April 16, 2025
Arizona
1 review
0 helpful votes
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Prizom
April 25, 2025

Good but always have a hard time with my prescription because of my prizm

Date of experience: April 15, 2025
Jamaica
1 review
0 helpful votes
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Great
April 25, 2025

Never been dissatisfied with a purchase, ever, been my 4th purchase using eyebuydirect

Date of experience: April 15, 2025
Florida
1 review
0 helpful votes
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Easy to Order
April 25, 2025
Updated review

You can order glasses easily with little effort. Really good quality even on cheap glasses.

Date of experience: April 15, 2025

Quick and simple to order in webpage, and from my own...
March 24, 2025
Previous review

Quick and simple to order in webpage, and from my own phone!

Date of experience: March 14, 2025
Arizona
1 review
0 helpful votes
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Issue with ordering system,
April 25, 2025

Only issue was I tried to enter the + character but the system wouldn't allow it. Could be an issue, well see.

Date of experience: April 15, 2025
New York
1 review
0 helpful votes
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Love that these are affordable!
April 25, 2025

Didn't want to spend to much money on a pair of glasses for my son! Glad I checked this website before spending 200 at the eye doctors office!

Date of experience: April 15, 2025
New Hampshire
1 review
0 helpful votes
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I always order from eye buy. The prices are affordable, and it's fast and easy to use!

Date of experience: April 15, 2025
Texas
1 review
0 helpful votes
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Beautiful
April 25, 2025

These glasses are beautiful and very stylish! I'm so happy I purchased them. Lots of compliments!

Date of experience: April 15, 2025
Oregon
1 review
0 helpful votes
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Good glasses, good service.
April 25, 2025

I have been getting my glasses here for several years, with satisfactory results. This time was no different.

Date of experience: April 15, 2025
Ohio
1 review
0 helpful votes
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Love the ease of ordering.
April 25, 2025

It's easy to order and they are fast!
The prices are great! I always order at least two pairs.

Date of experience: April 15, 2025
Ohio
1 review
0 helpful votes
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Good glasses
April 25, 2025

My latest purchase was good. My only complaint is that my cushion pieces from the arms came off.

Date of experience: April 15, 2025
Kentucky
1 review
0 helpful votes
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Excellent
April 25, 2025

The customer service is awesome and the glasses are always perfect for my vision.

Date of experience: April 15, 2025
Colorado
1 review
0 helpful votes
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Awesome!
April 25, 2025

So easy a caveman could do it, as long as you have your prescription it's pretty simple and you can even try on the glasses digitally.

Date of experience: April 15, 2025
Puerto Rico
1 review
0 helpful votes
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Nice
April 24, 2025

Good sunglasses just want to make the purchase without condition to make a survey

Date of experience: April 14, 2025
Florida
1 review
0 helpful votes
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Great prices and customer service
April 24, 2025

I've purchased 10 pairs of glasses from EyeBuy Direct. I've only had a problem with one pair and it was resolved quickly. Highly recommend this company

Date of experience: April 14, 2025
New York
1 review
0 helpful votes
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Easy website
April 24, 2025

Easy to order online. Reasonable cost. Received quickly in the past

Date of experience: April 14, 2025
New York
1 review
0 helpful votes
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Beautiful frames quick delivery
April 24, 2025

Received two pairs of prescription glasses and they are perfect so I ordered more

Date of experience: April 14, 2025
North Carolina
1 review
0 helpful votes
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Good glasses at a reasonable price
April 24, 2025

Same as todays experience. Quality all the way.
I like them and their is nothing else to say

Date of experience: April 14, 2025
Maryland
1 review
0 helpful votes
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Awesome Choice
April 24, 2025
Updated review

I've worn glasses for over 3 decades and for the first time ever, I purchased rimless frames. They were an awesome choice especially for people like me with a low nose bridge and a strong prescription (mine includes progressives). The rimless frame is super lightweight, attractive, and they stay in place. As far as style is concerned, the frames are so low profile that you don't need to accessorize around them. I wouldn't say they blend into your face so that they are not noticeable but they complement in such a subtle way that you don't have to worry whether you made the right choice with selecting a style of frame. It is almost like you can't really go wrong.

Date of experience: March 27, 2025

Primo
April 2, 2025
Previous review

I purchased a pair of rimless glasses (Primo) for the first time after decades of wearing glasses and I love them! They are super light weight, non-slip -- excellent for low bridges, good looking/sleek, and my "go to" style going forward!

Date of experience: March 3, 2025
Wisconsin
1 review
0 helpful votes
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Ordered with a new prescription but the strength was slightly too high - the prescription was changed by Doctor to reflect and EyeMed remade the lenses after we returned the frames! Excellent quality and service.

Date of experience: March 3, 2025