Overview
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great, easy to work with. Fast delivery, wonderful quality. Definitely recommend!
Easy service, cute/fabulous selection, and affordable!
Very happy with my order. Ordered sunglasses also.
I can't think of anything other than great experience
Quick and easy. The glasses are excellent. I am more than happy.
Always great I will forever be a customer love all the styles offered
Thanks for your service I love ur site and the glasses you provide
Thanks for your service I love ur site and the glasses you provide
Quick easy painless. Glasses arrived faster than anticipated
I love eyebuydirect and all of the glasses I've ordered from them.
Many glasses are not in stock and do not fit my prescription, which is frustrating. I do think that eyebuydirect has good quality glasses for a very good price, but trying to find a pair that I could get was challenging.
Charges for clear lenses on Frame buys are rip offs.
Charges for clear lenses on Frame buys are rip offs.
Very reasonably priced happy happy happy happy happy
Very easy to navigate the website, everything is clearly laid out.
Very easy to navigate the website, everything is clearly laid out.
I love it here. Always affordable and pretty glasses.
Great prices, very easy to use the site, quality products.
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- Pasadena, CA
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members