Overview
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great, fast, account remembered my prescription from years ago which is still the same now.
These glasses are up to par quality wise for a fraction of the cost!
Great selection, and was easy to find what I liked!
My glasses are a Good product for the price and nice selection.
Excellent experience- quick and easy ordering, Amazing deal, I'll never buy glasses any other way
Ordered 2 pr of prescription sunglasses. Both work well
Glasses came just in time for my honeymoon…. It was perfect!
Awesome. No cause for complaint. These glasses are stylish and beautiful. Gracias.
Smooth experience on my end but took a very long time to deliver during holiday rush.
Great service! And prescription was right on spot!
Excellent prices & always a discount available. Fun to try on online!
Excellent prices & always a discount available. Fun to try on online!
Found glasses I like but not all shown were available in every size. Some trouble navigating site.
Found glasses I like but not all shown were available in every size. Some trouble navigating site.
I'm so glad than I found good quality & affordable prices
They are affordable and good quality. I appreciate the customization options.
Super easy to pick up frames and lenses. Pricing is fantastic!
So nice to shop at home! Large selection and easy ordering.
So nice to shop at home! Large selection and easy ordering.
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- Pasadena, CA
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members