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EyebuydirectReviews 14,643

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,579
value
5,188
shipping
5,188
returns
131
quality
5,291
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California
1 review
0 helpful votes
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Sunglasses order
June 25, 2020

Pretty straightforward experience. The glasses arrived and the prescription was just what I asked for.

Date of experience: June 25, 2020
Pennsylvania
1 review
0 helpful votes
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Wonderful experience
June 25, 2020

Love my new glasses! Thank you. I ordered another pair that's how much I liked them.

Date of experience: June 25, 2020
Texas
1 review
0 helpful votes
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Great
June 25, 2020

Great, looks good love them for great look great. Came on time no problems

Date of experience: June 25, 2020
Minnesota
1 review
0 helpful votes
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Not as bad as I thought
June 25, 2020

Buying a random pair of glasses online without trying them on? I tried it just because i have been curious about ordering online glasses. I got the rimless pair and I like them. I guessed at what I thought I would like (even though they have the virtual try on). The rimless took longer to adjust to since there is nothing to see around my eyes. I've worn glasses for about 10 yrs and they are just as good as the in store version. I would definitely buy them again. They do have a long delivery though. It took about 2 weeks to get them.

Date of experience: June 25, 2020
Missouri
1 review
0 helpful votes
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Great value!
June 25, 2020

So pleased with my glasses. For single vision, not sure there is a better bang for your buck out there.

Date of experience: June 25, 2020
California
1 review
0 helpful votes
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Fast and easy ordering
June 25, 2020

Website is easy to order from and the turn around time is fast.

Date of experience: June 25, 2020
Pennsylvania
1 review
0 helpful votes
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Great as usual
June 25, 2020

Fit perfect and look fantastic. I only ever buy my glasses from here now :)

Date of experience: June 25, 2020
California
1 review
0 helpful votes
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Love love love
June 25, 2020

Quick shipping got my products within a couple days

Date of experience: June 25, 2020
Texas
1 review
1 helpful vote
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Perfect in every way!
June 25, 2020

I literally could not be happier about these glasses. My favorites are what I call my "gamer" glasses. They have blue light protection and work like nothing else I've ever had before. And, in the same breath, they're STILL incredibly stylish and casual, so I can (and do!) wear them out everywhere I go! Thank you so much; you've absolutely made a regular customer out of me.

Date of experience: June 25, 2020
North Carolina
1 review
0 helpful votes
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LOVE THETHESE FRAMES
June 25, 2020

I want sure if they'd look good or not but I think I hidey find my all- time favorite pair of glasses and exactly this frame fits my face perfectly!

Date of experience: June 25, 2020
California
1 review
0 helpful votes
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Good glasses
June 25, 2020

Fit well and don't slide too much, the arms are snuggle around my ears. I do wish i got a better tint because the one i got is kinda weak, more like transitioning lens tint. Other than that great 10/10

Date of experience: June 25, 2020
Ohio
1 review
0 helpful votes
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So easy
June 25, 2020

I purchased 2 pairs of glasses to wear when I don't wear contacts. I must say this was a very easy process and my glasses arrived pretty quickly. Great deal, I paid less than $50 for 2 pairs! I am thrilled with my 2 new pairs of glasses. I will most likely purchase more pairs in the future.

Date of experience: June 25, 2020
Florida
1 review
0 helpful votes
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Amity-Clear Review
June 25, 2020

I ordered a bluelight protection glasses and it came just how i want it. It really fit me.

Date of experience: June 25, 2020
California
1 review
0 helpful votes
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Nice minimalist glasses
June 25, 2020

Easy to order. Took longer than expected but they are nice looking glasses at a great price. Nice lenses too. I got the Botanist in black

Date of experience: June 25, 2020
Texas
1 review
0 helpful votes
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Prescription sunglasses
June 25, 2020

Glasses arrived in a timely fashion and as advertised. Great experience!

Date of experience: June 25, 2020
Utah
1 review
0 helpful votes
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Perfect!
June 25, 2020

Got here faster than I expected. Glasses fit great and are super comfortable

Date of experience: June 25, 2020
California
1 review
1 helpful vote
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Frames were nice but
June 25, 2020

Frames were nice but only one of the lenses had my correct prescription. Glasses were cute and fit well but I need to get the lenses fixed. I'm going to say, sinse all three that I ordered came exactly the same, that maybe there was a glitch in saving my order before I placed it. Because i did have them in my cart for a day or two before I decided to actually purchase. I would try again in the future.

Date of experience: June 25, 2020
Arkansas
1 review
0 helpful votes
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Great!
June 25, 2020

New pair of prescription glasses and sunglasses. Got both pair in less than 2 weeks and man, prescription sunglasses is a whole new wonderful world!
Also, they came in cute carrying bags that are for protection and cleaning!

Date of experience: June 25, 2020
California
1 review
0 helpful votes
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Thank you!
June 25, 2020

Second time using website already referred 3 friends they love it too thank you!

Date of experience: June 25, 2020
New Mexico
1 review
0 helpful votes
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Amazing but...
June 25, 2020

Beautiful glasses and they were delivered fast! Only one star off because they were slightly bent went recieved.

Date of experience: June 25, 2020