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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I've used eyebuydirect for a few years and it's always a good experience. I wish that their BOGO was on the overall item and not just the frames, but even so the overall price isn't bad. I like that you can setup multiple prescriptions so you can get glasses for friends or family too
I was hesitant to order eye glasses online wondering if they would fit and lenses be correct. This pair I ordered was perfect fit and even better than ordering through an optical store. Thank you. I will be ordering again and again
It took several weeks to get my order. Itwas not fun waiting so long to see.
Frames fit my face shape well and the quality it good! Will definitely get more from here in the future.
Amazing customer service that helps provide a great product, at fraction of the cost.
I was so worried that my glasses wouldn't come with the right prescription because of how easy it was to put in my info but they even have a video on exactly how to put your prescription in. My glasses were delivered before they were even supposed to ship which I was excited about! & my prescription was on point! The hardest part was having to drive to my eye dr's to pickup my prescription lol but I will definitely be ordering again! So cheap too! Glasses from my eye dr cost me $80 after insurance! I paid a fraction of that with eyebuy direct! Highly highly recommend!
Really good price and nice glasses.
Paid extra money for 2-3 day shipping and the glasses came 10 days after we ordered them. My expectations were that the process would be close to a week. Maybe some clarity when ordering of how long they take to manufacture then ship would help.
I just received my glasses and the quality is way better than other online websites that I've ordered from. Love my glasses and will order more styles!
Wonderful service from a nice young lady who helped me with the input of prescription and explained it all. Another company took too much for granted and therefore I did not use their services. Also Eyebuydirect
Has all the frames one could wish for.
Wonderful service from a nice young lady.
I like it that my prescription is in memory and makes ordering easy and I love the frames selection and how you can try them on using a picture.
I like it that my prescription is in memory and makes ordering easy and I love the frames selection and how you can try them on using a picture.
I purchased 2 pairs for my son. They look and feel great on him. Quick response time. Quality matches pricing. Delivered in the exact time frame. Will purchase again.
Each step of the process was easy to follow. I especially enjoyed being able to sample eyeglasses using a picture of me.
The glasses are nice looking but the frames fit and feel like cheap sunglasses from the drug store.
Very easy to order and price was almost $90 cheaper than another online company.
Very good I just hate doing reviews helped me out a lot
Site is very easy to use and the face feature makes it easy to find the right style frames.
Site is very easy to use and the face feature makes it easy to find the right style frames.
Very good but I am returning my glasses because they don't fit
One pair wasn't done right and I had to send them back to be replaced
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members