From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Glasses look and feel good but the delivery time was too long, plus some delay on the shipping i was really close to cancel the order.
I have to find another discount code to use because your buy-one-get-one-free sucked and it isn't like it used to be I used to get two pairs for $45 including shipping or two pairs for under 16 cluding shipping not anymore and also used to be literally far as I remember whatever I got on the first pair I got free on the second pair all these atoms make it pointless for you to give me discount of a cheap frame that's under $15
I have to find another discount code to use because your buy-one-get-one-free sucked and it isn't like it used to be I used to get two pairs for $45 including shipping or two pairs for under 16 cluding shipping not anymore and also used to be literally far as I remember whatever I got on the first pair I got free on the second pair all these atoms make it pointless for you to give me discount of a cheap frame that's under $15
As far as price goes, it's hard to beat, especially for prescription sunglasses. I think there good be more variety of styles in my size, however. It would be nice to get more email status updates throughout the process after I placed an order.
Love the glasses from this website and how easy the site is to navigate and try on glasses!
Love the glasses from this website and how easy the site is to navigate and try on glasses!
Easy to select and purchase. Glasses are great and what I hoped for. Delivery was lengthy.
Easy to select and purchase. Glasses are great and what I hoped for. Delivery was lengthy.
Great site! Easy to use and wonderful selection! I loved my glasses and they are such a good quality
Trying on the glasses for size using the tool was not as marketed. Both of my lenses were way larger than anticipated. Overall, the rest of the quality was fair for the price.
Trying on the glasses for size using the tool was not as marketed. Both of my lenses were way larger than anticipated. Overall, the rest of the quality was fair for the price.
Check out was a little bit of a challenge but shopping was a breeze! Thank you!
Check out was a little bit of a challenge but shopping was a breeze! Thank you!
Very intriguing as to how this process works, but it does because this is not the first order. I will be returning again.
Always safe and enjoyable to shop, choose and purchase affordable glasses. Thanks!
I've been purchasing from Eyebuydirect for a few years and as always I'm thoroughly satisfied with my recent purchase. The frames are super cute, great in quality and you can't beat the price point! I'll be back!
Straight forward prices, accurate delivery times, great customer service.
Frames were too large for my strong prescription causing my eyes to look smaller than normal.
After buying a pair at the optometrist, I took that info and bought a "backup" pair on EyeBuyDirect. Now my backup is my main pair. It was less expensive and I felt the freedom to try a fun color (because they were cheaper) and I'm glad. I really like these. The website was really helpful to make the decision. The sunglasses are perfect too! Delivery packaging was goodno worries about them breaking or being damaged.
I am used to paying $300+ for glasses through my medical provider. I paid less than half that for my glasses from EyeBuyDirect and they're my favorite glasses I've ever purchased!
I was satisfied with everything about EyeBuyDirect and I love my new glasses. I know where to go to now looking for cute affordable glasses :)
I enjoy the layout of your site. I really like how i can pinpoint the exact eye wear I'm looking for. You have many options too.
I enjoy the layout of your site. I really like how i can pinpoint the exact eye wear I'm looking for. You have many options too.
The bi-focals I needed due to recent changes in my refraction R x were ordered with a suggested delivery of 'two weeks', however when I went to my Mailbox 9-days later, they were there and ready. Perfect!
The bi-focals I needed due to recent changes in my refraction R x were ordered with a suggested delivery of 'two weeks', however when I went to my Mailbox 9-days later, they were there and ready. Perfect!
Overall experience was amazing. It was delivered on the day I am expecting it, packaging is nice and the product is great! I would definitely order from EBD again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members