EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Quick shipping got my products within a couple days
I literally could not be happier about these glasses. My favorites are what I call my "gamer" glasses. They have blue light protection and work like nothing else I've ever had before. And, in the same breath, they're STILL incredibly stylish and casual, so I can (and do!) wear them out everywhere I go! Thank you so much; you've absolutely made a regular customer out of me.
I want sure if they'd look good or not but I think I hidey find my all- time favorite pair of glasses and exactly this frame fits my face perfectly!
Fit well and don't slide too much, the arms are snuggle around my ears. I do wish i got a better tint because the one i got is kinda weak, more like transitioning lens tint. Other than that great 10/10
I purchased 2 pairs of glasses to wear when I don't wear contacts. I must say this was a very easy process and my glasses arrived pretty quickly. Great deal, I paid less than $50 for 2 pairs! I am thrilled with my 2 new pairs of glasses. I will most likely purchase more pairs in the future.
I ordered a bluelight protection glasses and it came just how i want it. It really fit me.
Easy to order. Took longer than expected but they are nice looking glasses at a great price. Nice lenses too. I got the Botanist in black
Glasses arrived in a timely fashion and as advertised. Great experience!
Got here faster than I expected. Glasses fit great and are super comfortable
Frames were nice but only one of the lenses had my correct prescription. Glasses were cute and fit well but I need to get the lenses fixed. I'm going to say, sinse all three that I ordered came exactly the same, that maybe there was a glitch in saving my order before I placed it. Because i did have them in my cart for a day or two before I decided to actually purchase. I would try again in the future.
New pair of prescription glasses and sunglasses. Got both pair in less than 2 weeks and man, prescription sunglasses is a whole new wonderful world!
Also, they came in cute carrying bags that are for protection and cleaning!
Second time using website already referred 3 friends they love it too thank you!
Beautiful glasses and they were delivered fast! Only one star off because they were slightly bent went recieved.
Ordered my 4th and 5th pair at the same time. Both came within the promised 2 week period. Very satisfied with Eyebuydirect and will be back again!
So cute and great quality! Very happy with my purchase.
Although I paid extra 19$ for UPS delivery and extra for secure transport still the packaging box was partially smashed. Likely glasses were safe.
Super comfortable and beautiful. I'll definitely order more glasses in the future.
Bought 3 pairs of glasses for the price I normal get one
I recently purchased some glasses from EyeBuyDorect, and I am very glad that I did. The glasses fit well and seem to be of good quality. The website was easy to use and the Virtual TryOn was very helpful. I am happy with the purchase and feel the glasses are a good buy.
Everything was as advertised! No complaints. I love my glasses (I ordered two). The try-on feature truly helps out a lot.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.