From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I liked all the options and different styles. The site is user friendly from picking the glasses to the check out process. Great discounts too!
Not sure yet just got glasses haven't been wearing long enough I thought I ordered black frames
I have not had a bad experience yet with eye buy direct and my glasses are always so fashionable for a great price
Customer service was excellent. I was unhappy with the frames and they accommodated me without hesitation. Although they replaced the frames with the very same ones, they rectified their mistake and third time was a charm. II now have my glasses and very pleased.
I loved the glasses. The frame is amazing. Perfect fit. Just loved the overall experience. Definitely going to buy another pair in the future
I always receive my glasses fast and they are just as I expected to be and more!
Excellent service. Will buy again in the future. Pretty color, fit perfectly.
I love my glasses. The prescription was made perfectly and the frames are so stylish. My only wish would have been the addition of polarized lenses for my prescription sunglasses which I was told was not an option.
What a great easy way to get cheap cool frames! Didn't take too long to get and I loved looking through the variety of big frames.
The process is easy. I love being able to try on all the glasses virtually & the ordering process is simple. Great quality glasses & quick delivery.
Amazing will be ordering from here again, my prescription was right and the glasses are cuter in person and fit my face nicely
This was my first time buying online. I was not sure about the fit. Liked the experience of choosing the frame with a picture upload. ( although I was a little unsure how it will turn out, but it looks great. I enjoyed the whole experience. Will recommend this to everyone.
Good quality on frame and lenses, it came faster than expected.
I've never had a single issue with any of my orders from eyebuydirect
I am obsessed with how quick, easy and fabulous these glasses are! I needed a light weight pair to get me though these stay at home work days!
Great price, super fast delivery, glasses are great. Forget Warby Parker.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members