From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I've never had a single issue with any of my orders from eyebuydirect
I am obsessed with how quick, easy and fabulous these glasses are! I needed a light weight pair to get me though these stay at home work days!
Great price, super fast delivery, glasses are great. Forget Warby Parker.
I love my new frames and lenses! They are beautifully made and so durable. This is my second pair from eye buy direct and I know I won't be disappointed
I bought prescription sunglasses and regular glasses. I was nervous to buy them without trying them on but I guess I made the right choices because they are great! Thank you!
Ordering was easy. Glasses came in about a week. The prescription was perfect and the fit is very good. I would recommend Eyebuy direct.
Love the vast selection
Beautiful glasses
Ordering was a piece of cake
Got my new glasses super fast, as I ordered new eye glasses with my doc the same day, and still don't have those!
I was a bit weary about buy prescription sunglasses online without trying them on and being measured. However I gave it a shot and one of the best purchases I've made. I will definitely be buying more in the future and have recommended to people I know.
I ordered 2 pair, liked one but not the other so I sent that one back and ordered a replacement, I had to call personaly though because when I tried to do it on your site I got nowhere
Not sure where I saw it (probably an ad) but I recently became aware of EBD's 2 day delivery option, that's very motivating, so this brought me to the website. The website is really well done, I found what I needed quickly, and didn't caught in an "I'll just figure it out later" state, like I have with the other glasses websites (for months). The price was right (especially with a coupon). The "Mel" glasses I ordered even arrived a day earlier than expected (and in the morning, no less), and I'm very happy with them, great quality. I also like that the blue-light blocking option didn't add a lot to the cost, and am really glad to have it, working at a computer. Thanks for the good service and product.
I gave it 4 stars because I got exactly what I expected and not because they are the highest quality. They fit good, the prescription is perfect, they look stylish' and I recieved them quickly. Feel a little cheap in hand but for the price i think they are great.
I decided to get a pair of blue light glasses. They're very good quality for a great price. I highly recommend!
My eye glass order is always completed and shipped in a timely fashion. I bought 2 pair and love them both!
Even though these frames were marked as M and comparable in measurement to my previous pair they slid off my nose. I tried adjusting the earpiece as suggested but still too big. I contacted customer service thru online chat and they were very helpful to assist me in exchanging them for a different pair.
I've always found it easy to order glasses through EyeBuyDirect. Good service.
Quick service and great experience so far! My eyes feel rested and stylish! Hoping my free pair got to someone in need in Mexico which is the country I chose! :)
My frames are so cute! I got a pair for myself and daughter, great price.
I paid $19 for shipping and my order took 14 days. I expected them within three business days. Information is misleading and I felt like I was lied to and taken advantage of by paying extra shipping money. Called customer service they didn't care. I told them so for $10 since we had three pairs of glasses ordered you're going to prevent me from Ordering again and refer everybody because you want credit my account back $10. That's the way it is I guess. $10 to your company is worth losing lots of money. Great business sense
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members