From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Love my frames! Good prescription. Just as described! Will order again
Easy ordering, Very fast delivery, seems to be good quality. I was able to get a small frame and it fits perfectly. Finding small adult frames elsewhere had proven difficult.
Excellent customer service. They were prompt in their response and gave me detailed explanation on how to return eyeglasses that did not fit my face. Will continue ordering eyeglasses from their website.
Received the glasses 10 days after ordering, website was easy to use. Only compliant is 10 days way too long, Walmart and Costco are faster good thing these were just computer glasses.
I broke my pair from my eye doctor clinic and just couldn't fathom spending another $400 to replace them. A friend told me about your website and I actually ordered the same pair she wears because I really liked hers so much. I about fell over when I saw the price: $55.00 TOTAL. I was getting the exact same upgraded lenses but with a nicer frame for a fraction of what I spent at my eye doctor. I now realize I was a bit ripped off by paying that much but they had me convinced progressive bifocals were very expensive. Never again. I was so impressed at how affordable the lenses were and with a variety of frames in all price categories. I will be ordering a second pair for work very soon!
Thank you so much!
I was in real need of blue light glasses with school and work from home going on. I was concerned at first to order b/c of my prescription, but everything turned out great and it arrived in a weeks time!
Have ordered multiple times over the years. Very pleased! Great prices and great customer service!
Easy and fast replacement for prescription readers
Received glasses a lot quicker than I thought I would! Not only are they great glasses but I thankfully didn't have to wait too long when they were out of stock. All in all a great experience.
Still haven't figured how to keep them from slipping but the quality of the lens is great for me!
They are large and black and cooool
This was my first time purchasing from the website and I have to say the experience was very good. They offer many filters to tailor to what kind of glasses you are looking for and your even given the option to upload a picture of yourself to try on glasses! Inputting my prescription was easy and plenty of information was given to help explain any added on features that you may be interested in. I was very happy with taking my time to shop for a pair that would work for me! I will be using the service again to update my glasses.
Product quality is amazing and it the shipping time was faster than expected however the glasses are larger than they look in the pictures.
I purchased 2 pairs of glasses, one pair for me and one pair for my daughter. Great quality, the site was easy to use and the glasses were great quality.
Glasses fit perfectly! Looks actually like the picture.
The process of ordering frames was so simple. I appreciate the ability to upload a photo and get an idea of how the frames would look. I just received my sunglasses yesterday and am excited to try them out. I bought polarized, prescription sunglasses for a long hike on the Colorado Trail since I'll be wearing them all day long. Very excited!
It was ok, bought glasses here before and they came in really fast. But this time it was a hassle, customer service was very fast to fix the problem though. Still going to use them in the future.
Very quick and easy to do. I enjoy ordering from eyebuydirect this is my third order so far and im completely satisfied. Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members