business logo of Eyebuydirect

EyebuydirectReviews 12,916

4.6

From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
How would you rate Eyebuydirect?
grey star
grey star
grey star
grey star
grey star

Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,490
value
5,187
shipping
5,187
returns
131
quality
5,291
This company does not typically respond to reviews

Instant Feedback

241,721 reviews
Idaho
1 review
0 helpful votes
Follow Don T.
Unfollow Don T.
Send Message
Share Review
Report Review

Eyeglasses
June 27, 2020

Good, really really really good beautiful framed, great vision

Date of experience: June 27, 2020
Massachusetts
1 review
0 helpful votes
Follow Anne P.
Unfollow Anne P.
Send Message
Share Review
Report Review

Worth the wait.
June 27, 2020

It took a few weeks during the pandemic to get these replacement glasses, but they were worth the wait. The frames and lenses are light-weight. I like the style, but the frame is bigger than the "Try it on" tool suggests. Definitely would buy from them again.

Date of experience: June 27, 2020
South Carolina
1 review
0 helpful votes
Follow Lynsey L.
Unfollow Lynsey L.
Send Message
Share Review
Report Review

First Time Buyer
June 27, 2020

I was nervous about ordering an extra small for my almost 10 year old, but we used the virtual try on feature and that size looked right. We received the glasses in a timely manner and they look GREAT! My 10 year old was excited to try a new style (also based on what we saw with the virtual try on) and now they are her favorite. We will definitely order from EyeBuyDirect again.

Date of experience: June 27, 2020
Texas
1 review
0 helpful votes
Follow Lily V.
Unfollow Lily V.
Send Message
Share Review
Report Review

Quick n easy
June 27, 2020

Picking and buying a pair of glasses was super quick and easy.

Date of experience: June 27, 2020
Georgia
1 review
0 helpful votes
Follow Ed Y.
Unfollow Ed Y.
Send Message
Share Review
Report Review

Great experience
June 27, 2020

I had no problem ordering the glasses. I would use again

Date of experience: June 27, 2020
Michigan
1 review
0 helpful votes
Follow Ericka G.
Unfollow Ericka G.
Send Message
Share Review
Report Review

Two thumbs up!
June 27, 2020

The Eyebuydirect website was easy to use. They have a wide selection of frames to choose from. They were in my hands within 7 to 14 days. I would definitely order from Eyebuydircet again.

Date of experience: June 27, 2020
New York
1 review
0 helpful votes
Follow Jessica G.
Unfollow Jessica G.
Send Message
Share Review
Report Review

Its so hard to find glasses that are small enough for my face, especially sunglasses. These fit great and the progressive lenses were good too.

Date of experience: June 27, 2020
Florida
1 review
0 helpful votes
Follow alecia C.
Unfollow alecia C.
Send Message
Share Review
Report Review

Super Stylishly
June 27, 2020

I got exactly what I ordered. The prescription was perfect. The tent was exactly what I wanted. I'm actually more happy with this than if I went to a eyeglasses place in the mall.

Date of experience: June 27, 2020
Texas
1 review
0 helpful votes
Follow Perrin T.
Unfollow Perrin T.
Send Message
Share Review
Report Review

New glasses
June 27, 2020

Perfect! Fast easy and reasonable priced lots of great options

Date of experience: June 27, 2020
Massachusetts
1 review
0 helpful votes
Follow Watling W.
Unfollow Watling W.
Send Message
Share Review
Report Review

Easy and Fast
June 27, 2020

Ordering experience was very easy with a nice choice of frames. At great prices too! Received my glasses promptly and very happy with them.

Date of experience: June 27, 2020
New York
1 review
0 helpful votes
Follow Stephanie V.
Unfollow Stephanie V.
Send Message
Share Review
Report Review

Stylish & affordable
June 27, 2020

Love eyebuydirect! Great products at low prices and quick shipping. Highly recommend.

Date of experience: June 27, 2020
Tennessee
1 review
0 helpful votes
Follow Selina K.
Unfollow Selina K.
Send Message
Share Review
Report Review

Good
June 27, 2020

Loved my glasses. Will be buying more. Very fast and efficient

Date of experience: June 27, 2020
Texas
1 review
0 helpful votes
Follow Cat T.
Unfollow Cat T.
Send Message
Share Review
Report Review

Very Satisfied First time buyer
June 27, 2020

First time buying RX online. Glasses are better than expected and arrived very quickly.

Date of experience: June 27, 2020
Washington
1 review
0 helpful votes
Follow Trudi K.
Unfollow Trudi K.
Send Message
Share Review
Report Review

I can see for miles!
June 27, 2020

I'm delighted with my new glasses. They were rapidly prepared and delivered.

Date of experience: June 27, 2020
Minnesota
1 review
0 helpful votes
Follow Cassie L.
Unfollow Cassie L.
Send Message
Share Review
Report Review

Great
June 26, 2020

Great glasses for an even better price, very satisfied!

Date of experience: June 26, 2020
Alabama
1 review
0 helpful votes
Follow Anaejal D.
Unfollow Anaejal D.
Send Message
Share Review
Report Review

I love it!
June 26, 2020

My glasses are great! I ordered medium and they fit fineI've never seen prices like these before. I'd definitely recommend!

Date of experience: June 26, 2020
Montana
1 review
0 helpful votes
Follow Connie K.
Unfollow Connie K.
Send Message
Share Review
Report Review

Great
June 26, 2020

The glasses I ordered I absolutely love but they keep sliding down my nose. I just have to adjust them. Thanks!

Date of experience: June 26, 2020
Illinois
1 review
0 helpful votes
Follow Jo Z.
Unfollow Jo Z.
Send Message
Share Review
Report Review

Escape
June 26, 2020

My glasses were a bit bigger than I thought they would be and don't seem very blue light reflective. But otherwise... they're very cute. Better for bigger faces.

Date of experience: June 26, 2020
Minnesota
1 review
0 helpful votes
Follow Baotien V.
Unfollow Baotien V.
Send Message
Share Review
Report Review

Fast order
June 26, 2020

Really easy to order and fast delivery. Tracking information sent quickly after order was shipped. Processing took a couple days.

Date of experience: June 26, 2020
Massachusetts
1 review
0 helpful votes
Follow Megan B.
Unfollow Megan B.
Send Message
Share Review
Report Review

Wonderful frames
June 26, 2020

I ordered new glasses from EyeBuyDirect after my dog scratched my old ones. Walking through the process of inputting my prescription was super easy and the site offered "add ons" in a way that was easy to navigate. I got blue light protection on my lenses and I can really feel the difference, and the lenses themselves aren't tinted in a way that would color my vision. They were a really good price and are of really good quality. I'll be coming back the next time I have a new prescription.

Date of experience: June 26, 2020