From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great pair of glasses overall. They looked just like the picture and the blue light filter is just the best addition to them. The only thing that was not perfect about them was the nose pieces. I eventually switched them out with the pieces from an old pair of glasses I had because they were giving me a headache. Other than that, these glasses are super cute and well made :)
I was told that it would take a couple of days for delivery
It took 16 days to receive my order, I had to send them back as the prescription was incorrect. It took another 20 dats to receive the correct glasses.
Frames I prefered were not available in my size or prescription
Many options, reviews, help with the measurements. Overall, great experience
Many options, reviews, help with the measurements. Overall, great experience
Wonderful experience and love the glasses. Will purchase from them again.
Very easy to navigate and convenient to use and buy from.
Very easy to navigate and convenient to use and buy from.
The glasses I first wanted wouldn't fit my prescription, which is understandable (I have a large prescription) but annoying. Other than that it seems pretty straightforward, shopping.
The glasses I did get do don't seem to be 100% on point, but about 98 or 99% so definitely worth keeping as a backup pair. The sunglasses came out a little better.
The glasses I first wanted wouldn't fit my prescription, which is understandable (I have a large prescription) but annoying. Other than that it seems pretty straightforward, shopping.
I've gotten so many glasses from here and they're always great. Just make sure you know your prescription and check the actual frame measurements to make sure they're not too big or small. I'll definitely keep ordering from them!
I loved the glasses and they fit my face so well! The delivery time was quick and I plan on buying more!
I have had nothing but great things to say about EyeBuyDirect! The selection of frames is impressive and the processing time is quick! I have a very high prescription so getting glasses made isn't easy and other sites don't have the best or most stylish frames. However, I'm never disappointed with EyeBuyDirect.
Site is easy to navigate, but would be helpful if one could enter current frame size and be informed which frames would likely "fit". I ordered two pair and neither fit the bridge of my nose... one so poorly the lenses end up about 1.5 cm about my eyebrows! Have to push that pair way out on my nose in order to get the lenses positioned well enough to see properly. Probably will not buy again from here.
Site is easy to navigate, but would be helpful if one could enter current frame size and be informed which frames would likely "fit".
Everything was easy to do, but the glasses took longer than expected to make, and then mail was very slow as well.
This is my third time buying, I never have issues and I love the 14 day return policy in case they don't fit. Thank you.
This is my third time buying, I never have issues and I love the 14 day return policy in case they don't fit. Thank you.
Lots of good choices and all the complex details are made very easy
Lots of good choices and all the complex details are made very easy
Not the first time I've ordered, experience was as expected
Nice glasses with correct prescription and were received quickly.
Really quick and easy. The many options are well organized.
Really quick and easy. The many options are well organized.
Loved my new sunglasses. They were exactly what I want and a great price.
It was relatively easy. I hope the glasses are right! Lol
It was relatively easy. I hope the glasses are right! Lol
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members