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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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Even though these frames are the same size as my current glasses that fit very well, these glasses look tiny and awkward on my face. I'm not a fan at all.
Love this purchase. Ordered sunglasses a few months ago but ordered size L. They are a bit too big and slide. These are a M and fit perfectly. So much better. Glad I gave it another try.
I used EyeBuyDirect to buy a backup pair of glasses. The lenses are absolutely perfect - and my prescription is quite complex, I got progressive lenses. I couldn't be happier.
The price is amazing. Even for progressives, it was a tiny fraction of what I paid at my optometrist.
The frames are noticeably lower quality than name-brand. They're more than adequate for a backup pair, but I do wish EyeBuyDirect offered mid-range frames that are closer to the same quality as premium frames, but at a more moderate price.
Other than that, no complaints at all!
Good. Its my first buy. The 1st impression I feel lents fragile and soft, thats what I need time for see if are durable. But they are pretty, love the color and perfect size.
I love my EyeBuyDirect glasses... I was a little bit sad that one of the lenses already popped out in one of the frames on the 2nd day wearing them. But I love my rx sunglasses!
Love shopping at EBD! Better glasses yet cheaper prices than what I used to pay for shopping in a store.
Shipping takes too long and when you need your glasses, you need your glasses
My experience with Eye Buy Direct was a pleasure. My glasses fit great and the price was a great savings compared to what I would have paid in a doctor's office.
Thank you so much.
Overall very easy to order and delivered in a timely manner
I am satisfied with the product and the whole experience. Easy and fast. Decent quality.
I really had such a good experience buying glasses! I couldn't find any I liked at the store, so I decided to look online. Without much money to spend on frames, I priced low to high and fell in love with four different frames that I didn't spend more than $40 for total! They look a little bit to ship and arrive, but I didn't pay extra for 2 day shipping, and I think Amazon just spoiled me to faster shipping times. All in all, I would and will buy from EyeBuyDirect! All of my frames looked wonderful and fit as expected! I'm so happy with my purchase!
It was a pleasant experience with your agent guiding me through the online purchase experience.
My experience was very good with eye buy direct just love my products.
The shipment arrived fast, the glasses were what I expected as excellent quality.
Great service. I had a problem with glasses and everyone was super helpful
Took a couple of weeks to. Compete the oder. Then it was mess. Its ok 1st time tryi g to buy glasses online. Wont do again
Site kept locking up. Took 3 days to complete order
An ad for the company popped up in my Instagram. It was a super cute and stylish frame. I thought what the heck! Called my optometrist for my latest prescription and ordered. Took about 10 days to receive the glasses. Was surprised by the quality of the frame and the quality and precision of the perscription lenses. Will use EyeBuyDirect.com again in the future. Hope they continue to add additional funky frames.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.