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EyebuydirectReviews 13,139

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,496
value
5,188
shipping
5,188
returns
131
quality
5,291
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Florida
1 review
0 helpful votes
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Sunglasses
August 13, 2022

I returned the sunglasses because the right eye was not correct. Very nice service!

Date of experience: August 13, 2022
California
1 review
0 helpful votes
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Such a steal!
August 13, 2022

I love my new Ray-ban sunglasses! Had I gotten this from a regular optometrist, it would've been astronomical considering that I added my prescription. EyeBuyDirect has plenty of sales and deals and I would like to try a non-branded glasses to see the quality of them in the future.

Date of experience: August 13, 2022
Louisiana
1 review
0 helpful votes
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Reliable quality/affordability
August 13, 2022
Updated review

Purchased several pairs of glasses from Eyebuydirect. Prescription is accurate and glasses are as described every time. Cost is often hundreds (yes, hundreds) less than you would find in a brick and mortar store with utilization of coupons.

Date of experience: August 13, 2022

So far so good
August 26, 2020
Previous review

So far so good.

Date of experience: August 26, 2020
Arizona
1 review
0 helpful votes
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Worth it!
August 12, 2022

Easy affordable and cute! Will definitely buy more glasses from them!

Date of experience: August 12, 2022
Maryland
1 review
0 helpful votes
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Love them
August 12, 2022

Pretty frame and prescription for progressive lenses is spot on! Great price also Thanks

Date of experience: August 12, 2022
Florida
1 review
0 helpful votes
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Prescription glasses
August 12, 2022

Pleasant and exactly what I wanted. I was able to get prescription sunglasses and a pair of reading glasses that matched my needs.

Date of experience: August 12, 2022
New Jersey
1 review
0 helpful votes
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Worth every penny
August 12, 2022

Sent my prescription lots of fram choices just ordered another pair. Really like that they donated a pair to a needy person

Date of experience: August 12, 2022
Illinois
1 review
0 helpful votes
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EASY
August 12, 2022

Very easy and the site is step by step for ordering.

Date of experience: August 12, 2022
Arizona
1 review
0 helpful votes
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Great prices and customer service
August 12, 2022

I ordered 3 prescription glasses but I ordered the wrong lenses (twice) and one was a mistake on their part but after reaching customer service they gladly and patiently worked with me in correcting my order and soon I had new the ones sent with the fast delivery ever.

Date of experience: August 12, 2022
Texas
1 review
0 helpful votes
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Great experience & products
August 12, 2022

Great experience. I love buying from EyeBuyDirect and will continue for all my eye glass needs!

Date of experience: August 12, 2022
Maryland
1 review
0 helpful votes
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Perfect Fit
August 12, 2022

Recently lost my Glasses and had to get a new pair asap. Saw the perfect pair online. Shipping was super fast. Honestly great fitting Glasses and really stylish

Date of experience: August 12, 2022
Washington
1 review
0 helpful votes
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Not very satisfied with the product
August 11, 2022

The delivery time was great however my eye glasses fogs up son always have to take it off and clean it for me to see better. It leaves a haze which can be frustrating.

Date of experience: August 11, 2022
Massachusetts
1 review
0 helpful votes
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Happy and can see again!
August 11, 2022

I've been looking at glasses on this site for a long time, ordered computer glasses a little while ago and am very happy with them. I finally placed an order for prescription lenses, for glasses and sunglasses, and was a little nervous about how they'd turn out. Well, they turned out great! They were shipped USPS and the packaging was really nice, no damage, in sturdy boxes. The color of the glasses frames were a little brighter than I expected but I like them, the sun glasses very awesome (mirrored lenses) and the prescription is perfect. The prices were so much better than any other place I looked where I could get the styles that I wanted. Will definitely be ordering more, very soon! Thank you!

Date of experience: August 11, 2022
Tennessee
1 review
0 helpful votes
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Love love love!
August 11, 2022

Love EyeBuyDirect! Never have had a bad experience. Very efficient and reasonably priced.

Date of experience: August 11, 2022
Virginia
1 review
0 helpful votes
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Great glasses for my teen!
August 11, 2022

Easy to order! Inexpensive glasses are nice for a teen who is rough on glasses! Thank you for making it affordable'

Date of experience: August 11, 2022
Nevada
1 review
0 helpful votes
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Love it
August 10, 2022

Good and fast! The glasses are very nice and the had no trouble while shipping

Date of experience: August 10, 2022
Vermont
1 review
0 helpful votes
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Progressive sunglasses
August 10, 2022
Updated review

It was hard to find what the sizing should be of Small to Large, e.g. It took me a bit of selecting to see that each frame had different sizing. Some in my size were mediums, others larges.
After receiving the glasses, I am very happy with the fit and quality.

Date of experience: August 10, 2022

It was hard to find what the sizing should be of Small...
July 20, 2022
Previous review

It was hard to find what the sizing should be of Small to Large, e.g. It took me a bit of selecting to see that each frame had different sizing. Some in my size were mediums, others larges.

Date of experience: July 20, 2022
Indiana
1 review
0 helpful votes
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Eye buy direct is the BEST!
August 10, 2022
Updated review

The website is easy to navigate. I LOVE the try on feature. I know that I'm getting quality glasses for a great price.

Date of experience: August 10, 2022

I'm always satisfied
September 4, 2020
Previous review

I'm always satisfied.

Date of experience: September 4, 2020
Maryland
4 reviews
0 helpful votes
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Efficient!
August 10, 2022

Excellent technology to virtually try on glasses, easy order process and communications were timely.
Very satisfied!
Thank you

Date of experience: August 10, 2022
Colorado
1 review
0 helpful votes
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Great Glasses.
August 9, 2022

The glasses I received were a great quality. They arrived fast and were reasonably priced. I liked them better than the ones I bought from the eye doctors office. They were only a fourth of the price I paid at the eye doctors office

Date of experience: August 9, 2022