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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Received a wrong prescription, immediately notified and they sent the corrected prescription immediately.
Easy to use site but difficult to determine quality of glasses. Shipping took a long time.
I had to be patient for them to be ready. But I'm very satisfied with the result. The frame is sturdy and I love the design.
Prompt easy to use service. I was impressed with the quality of my new glasses
Wasn't sure if they would work as I have a complicated (progressive) prescription but they are great!
Ordering was great, great selection of frames, great price, they made sure my prescription was correct before making my order. Loved that for me.
Great experience ordering a spare pair of glasses for my boyfriend. They are great quality for the price!
I reordered a pair of glasses because mine broke. It was just like the original one. I always value the quality of service from EyeBuyDirect.
Super easy and helpful. The person I was on the phone with went above and beyond to help me :)
Professional, efficient and Will definitely order again.
Super easy and if anything is wrong with your order they contact you immediately. Would buy again
Very easy to navigate and enter your prescription, tons of styles and deals
One pair of the glasses were too big so I sent them back and then requested to have a separate pair done!
Excellent product affordable price. Filling up space because you're making me write more words. Please don't make customers write a certain amount of words
Updates on mfg. And delivery were longer in time hen would have expected - item said was still in transit when it arrived / took over 3 wks to make
The glasses are High quality and great selection and pricing
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members