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EyebuydirectReviews 13,157

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,496
value
5,188
shipping
5,188
returns
131
quality
5,291
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Florida
1 review
0 helpful votes
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Great value and super quick shipping.
October 28, 2022
Updated review

5 glasses have been great with exception of one pair.

Date of experience: October 28, 2022

Most glasses have been great with exception of one...
October 7, 2022
Previous review

Most glasses have been great with exception of one pair.

Date of experience: October 7, 2022
Indiana
1 review
0 helpful votes
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Great Options!
October 28, 2022
Updated review

Great Website and helpful tools! I have always loved all the glasses I have received and they last forever.

Date of experience: October 28, 2022

Great website and easy to navigate!
March 22, 2021
Previous review

Great website and easy to navigate!

Date of experience: March 22, 2021
Texas
1 review
0 helpful votes
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Great service
October 27, 2022
Updated review

Was easy to do and get processed
Thank you for your great service

Date of experience: October 27, 2022

Was easy
June 27, 2020
Previous review

Was easy

Date of experience: May 28, 2020
South Carolina
1 review
0 helpful votes
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Love my glasses
October 27, 2022

First time buying on line. I can't wait to get them to see you they see fit correct him. Bought a pair of orange frames

Date of experience: October 27, 2022
West Virginia
1 review
0 helpful votes
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Everything was EXCELLENT
October 27, 2022

From the initial order the site was intuitive and easy to navigate. What attracted me too the site were the prices that, while fantastic, left me concerned that the quality might suffer. How glad I was to be wrong! I love the construction and sturdiness of my glasses, and they were perfect in every way I had hoped for. I feel like I'm setting the world in HD now. I have already recommended EyeBuyDirect to many friends and family members.

Date of experience: October 27, 2022
Illinois
1 review
0 helpful votes
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Great glasses
October 27, 2022

Great glasses for the right price. I will be purchasing more glasses

Date of experience: October 27, 2022
California
1 review
0 helpful votes
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Loved how fast they arrived and how easy it was to order.

Date of experience: October 27, 2022
Maine
1 review
0 helpful votes
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I'll be back.
October 27, 2022

Quick easy checkout, lots of styles to choose from, and prices that are affordable enough so that I can have several pairs of eye glasses to choose from -allowing me to incorporate fashion. And who doesn't love that?

Date of experience: October 27, 2022
Georgia
1 review
0 helpful votes
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Always faithful
October 27, 2022

Repeat customer for many years. Bought many pairs. Great company with great workmanship!

Date of experience: October 27, 2022
Minnesota
1 review
0 helpful votes
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Cool shades
October 27, 2022

I like them, they're cool and clean and they are made as prescription glasses so I can use them while driving and look cool like james dean

Date of experience: October 27, 2022
Indiana
1 review
0 helpful votes
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Great Eyewear!
October 27, 2022

Love my Eyewear and great quality! Will definitely be buying more!

Date of experience: October 27, 2022
New York
1 review
0 helpful votes
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Excellent company
October 26, 2022

The website is full of information and choices and is very easy to navigate.
The prices are the best I have seen.

Date of experience: October 26, 2022
Texas
1 review
0 helpful votes
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Great experience!
October 26, 2022

Great experience! Quality product for a good price!

Date of experience: October 26, 2022
Michigan
1 review
0 helpful votes
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Easy, Easy, Easy
October 26, 2022

Purchasing glasses from EyeBuyDirect couldn't be easier. Simply go to the website select a style of frame that suites your fancy. Input your prescription information and select the type of lense you prefer. When your finished hit checkout to complete payment and that's it. Then stand by your mailbox and wait it's that fast.

Date of experience: October 26, 2022
California
1 review
0 helpful votes
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Good product
October 26, 2022

Very good and easy to navigate and good eyeglasses

Date of experience: October 26, 2022
North Carolina
1 review
0 helpful votes
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First time experience
October 26, 2022

Little hard to find where to put the discount code, had to start over 3 times, would be nice if it was on the payment screen.

Date of experience: October 26, 2022
California
1 review
0 helpful votes
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Returned a pair for the same size as ones that fit me and they still did not fit (too big)

Date of experience: October 26, 2022
Oregon
1 review
0 helpful votes
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Wonderful experience
October 26, 2022

With a slight adjustment from my local optician my new glasses are wonderful. I really want to take advantage of the discount program and get another pair also. I definitely recommend and will be using their services in the future.

Date of experience: October 26, 2022
Nevada
1 review
0 helpful votes
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I don't like them
November 25, 2022

They look like women's glasses and the progressive lenses go out of focus if I look up or down

Date of experience: October 26, 2022
Arizona
1 review
0 helpful votes
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I love them!
October 25, 2022

I was skeptical of the low price but they are solid, quality glasses. I would have paid ten times as much at Costco

Date of experience: October 25, 2022