Overview
Eyebuydirect has a rating of 4.6 stars from 11,957 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, new glasses and great quality. Eyebuydirect ranks 1st among Eyeglasses sites.
Instant Feedback
It's been very frustrating to have orders held, until I send an email confirming that I placed an order with 2 different prescriptions/glasses.
Thank you for making this process simple easy and quick for my needs to be meet as well find a glasses style that fits me
Quality is good and reasonable prices. Ordered from them in the past and it's super easy and ships out quickly. Any issues along the way are addressed promptly
I have a pretty strong prescription, so being able to get multiple pairs of glasses for less than I previously paid for one has been a game changer.
I've been buying glasses from them for years- their prices allow me to get several pairs a year for the cost of a pair at a custom shop.
I've bought multiple pairs of glasses from EyeByeDirect and have been impressed with the quality of the frames and accuracy of the prescribed lenses. I wear progressives, often times tricky to get right. So far so good, all have been spot on. Ordering is simple and shipping has been quick. And all of it at a very competitive price.
I've bought a couple times with EBD and they have cute styles at affordable prices which is great because I tend to misplace many glasses. I love having options!
The whole experience was pretty good, I would have liked to have better/more contact, as to the progress of my order. Just saying my order is being processed does not tell me if it is progressing on the timeline as it should. Besides that, my order was delivered in the time frame they said it would and the glasses look good, and the prescription is right.
Cute options, and I love the try on feature. Easy to customize and add prescriptions too.
Easy to order and nice selection of affordable glasses. The add-ons can make the purchase expensive.
If you try to pick certain tints, you get a message that say "We are having problems fitting your prescription to these lens- call cistomer service..." I have no prescription. The error message is confusing.
I've been ordering glasses and sunglasses through EBD for years now. It's always been a great experience and when I've tried other online retailers, I always find myself coming back to EBD.
As long as you have a prescription for your prescription glasses it's super easy! Much cheaper than trying to buy through the eye dr I got two pair for the price of one! That's a win for someone like me whose eye prescription changes quite often!
Every time I get a pair of glasses from you guys they're always perfect. I think I have seven pairs and have never had an issue once.
Apparently filtering by prescription and choosing a saved prescription is not enough, after the order is confirmed, they ask for more money.
Great selection at a more affordable price. My eye doctor wanted to charge more than double for a similar pair of glasses.
I get all my glasses here. I tend to ruin mine often so expensive glasses are just not worth it for me.
Buying eyeglasses here is easy and fast. The lenses are bit more expensive that the last 2 years, but inflation is everywhere
USPS lost my order, but they promptly sent out a new pair. The prescription is great and I love my new glasses.
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- Pasadena, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members