From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I've loved all my frames from here and have bought many pairs of glasses and sunglasses and have customized each to my liking and have loved every single one and haven't had to do any returns which i LOVEEEE!
Our previous glasses are great. The chromatic while not as strong as their were 5 years ago still will transition to dark when in bright light. Love them still.
It was fun looking at all the cute frames. I bought two pairs of glasses. I was very disappointed to be driving down the road discovering I had complete double vision. I don't know if the prisms were included or if they just didn't work. I'm afraid to try again and will look for a brick and mortar eyeglass place.
Eyebuydirect is the easiest, best quality online ordering site for eyeglasses. This is my third time ordering & I feel confident in the process.
I've ordered frames in the past that I didn't like the style of, and they have always made it easy to swap them out. I've bought four plus pairs before and will continue to use eyebuy in the future.
No problems everything's been good good response from your Help team
Easy peasy lemon squeezeyyyyyy. Got 2 pair for my mother in law after she was given a new prescription and she loved them. Made one pair some sunnies and she's never had a pair of prescribed sunglasses and she loved them.
Found the perfect frames - very easily. Lens were easy to order. My glasses arrive quickly.
I am using this year again because I had a great experience last year with awesome results.
Everything about the site and ordered went well. The quality of the actual glasses was disappointing. The parts weren't glued down so I could slide the side parts completely off. The lenses all had a really bad warping effect. I sadly had to return everything which is a shame because I liked how the frames looked.
Always happy with glasses at a reasonable price. 50 characters, 50 characters, 50 characters
Me encanta estos lentes, el precio es súper accesible y más para mi que mi hija los pierde o los rompe en sus prácticas de cheer
The only difficulty I have with purchasing glasses on line is getting the temples bent so that frames fit snugly and comfortably. I'd raise my review to 5 stars if EyeBuyDirect was affiliated with a local optometry store where I could go and have the frames adjusted by a professional so that they will stay in place on my head (even when I bend over) and feel comfortable around my ears.
Lenses and frames seem very well made. But I need help from an optician to bend the frames so that they will fit properly and stay in place.
Sunglasses arrived quickly and had the perfect prescription. I would have liked to have them a little darker and polarized but didn't have that option. Comfortable to wear and a nice weight to them.
Loved the glasses I ordered from you. They are made well and the style is great.
I've been ordering glasses since college from eye buy direct for nine years now I think then. Yeesh. I keep coming back, though, because I love the styles offered and the fast shipping. My glasses have been sturdy and cute and honestly I wear them more than the ones I get from my optometrist usually.
Trying out bi- focals and a new music/computer reading prescription. EBD prices, selection and service are making it fun and affordable.
I don't like that it always logs me back out, I have to keep logging back in every time I leave my cart on standby for a while.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members