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EyebuydirectReviews 12,983

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
5,187
shipping
5,187
returns
131
quality
5,291
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Florida
3 reviews
1 helpful vote
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Great Glasses!
August 23, 2025

I bought prescription transition lens glasses and a pair of prescription sunglasses over two years ago and I'm still wearing them! I'm updating with a new pair and can't wait for a new look at a great price! No problems with the style, the prescription or the shipping. Everything was perfect!

Date of experience: May 20, 2023
California
1 review
0 helpful votes
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Fast, easy and accurate
August 23, 2025

No complaints at all. Love my new glasses! Highly recommended.

Date of experience: August 13, 2025
Washington
1 review
0 helpful votes
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No Warranty Available
August 22, 2025

Title says it all. Had a claim but no coverage available unlike Glasses dot com

Date of experience: August 12, 2025
Pennsylvania
1 review
0 helpful votes
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Great!
August 22, 2025

I'm a returning customer. I like that I can review my past orders to make the new order an easy process. I highly recommend! Cheaper lenses and a great product!

Date of experience: August 12, 2025
Oregon
1 review
0 helpful votes
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BIOFOCAL LIMITATIONS
August 22, 2025

I have ordered several pairs of lined bifocals. I am disappointed that I can no longer get them tinted or as a gradient.

Date of experience: August 12, 2025
Georgia
1 review
0 helpful votes
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Site seems to have changed
August 22, 2025
Updated review

I tried to look at my favorite that were saved but it showed 7 but could only see 2? Also thing see to move to fast or erratically.

Date of experience: August 12, 2025

Good price
August 1, 2025
Previous review

Good price finding what I want was a little hard. I wish it was easier to figure out my size glasses. Like just in putting the size and it would show what's available.

Date of experience: July 22, 2025
Ohio
1 review
0 helpful votes
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Previous experience was equally good. Oh my, I feel like I'm back in school trying to write until I reach the minimum character limit... LOL

Date of experience: August 12, 2025
Arizona
1 review
0 helpful votes
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Affordable, Convenient, Stylish.
August 22, 2025

I believe this will be my third time ordering in three years. Always easy to shop around, try on, and make a decision. The quality has always been good for me. They are durable and stylish no doubt.

Date of experience: August 12, 2025
Tennessee
1 review
0 helpful votes
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A. I. Charged Buy
August 21, 2025

First, it didnt find any codes. But it did help me nail in the style and vibe I wanted and assisted in how i should pay lol.

The site works well, photos show how youd expect and overall, the ui is clean enough to stick around till cart checkout. Im excited for my pair to come. I've never had true name brand glasses and now I can walk around with the rose tinted lenses everyone says are strapped on. Cheers. Also. Get the thin ones. Yes im talking to you directly, pizza again?

Date of experience: August 12, 2025
California
1 review
0 helpful votes
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I love this style of glasses
August 21, 2025

I always order from you all the glasses are so that makes me come back all the time

Date of experience: December 1, 2022
Louisiana
1 review
0 helpful votes
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20+ pairs
August 21, 2025

My go to site for eye glasses and sunglasses when I need something new or to replace ones i lost or broke

Date of experience: August 11, 2025
New York
1 review
0 helpful votes
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It's rediculous to ask for a survey and not accept a reply less than 50 chars.

Date of experience: August 11, 2025
Idaho
1 review
0 helpful votes
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Reasonable price
August 21, 2025

Reasonable price and easy exchange except you have to pay $5.95 shipping again

Date of experience: August 11, 2025
Oregon
1 review
0 helpful votes
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Website is very user-friendly.
August 21, 2025

Easy to find what you want from the website. So many great choices. I lije the "try it on" feature.

Date of experience: August 11, 2025
Guam
1 review
0 helpful votes
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Clear and straightforward service
August 21, 2025

Reliable and wonderful source for eye glasses. Much cheaper than the typical route in-store/clinic.

Date of experience: August 11, 2025
Colorado
1 review
0 helpful votes
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Perfect! Just what I was looking for
August 20, 2025

Great fit and vision. I'm excited to try more glasses in different styles as well!

Date of experience: August 10, 2025
Puerto Rico
1 review
0 helpful votes
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NICE & EASY
August 20, 2025

Member since the beginning... Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah! Blah!

Date of experience: August 10, 2025
California
1 review
0 helpful votes
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Price
August 20, 2025

Prices went way up or promos went down I don't remember be this expensive

Date of experience: August 10, 2025
Ohio
1 review
0 helpful votes
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Glasses were tilted
August 20, 2025

Because of the style of glasses I selected and I couldn't really try them on. They're just slanted and in a way that isn't very comfortable, but that is more about my choice of glasses. Reliable and arrived whole!

Date of experience: February 3, 2025
Illinois
1 review
0 helpful votes
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Fast and affordable
August 20, 2025

My orders arrive in good time and so far I have never encountered any damage to my glasses. The number of styles there is to choose from when looking for new glasses has me coming back whenever I get bored of my current glasses. The lense options are so helpful, getting blue light glasses has reduced my headaches.

Date of experience: August 10, 2025