Eyebuydirect has a rating of 4.7 stars from 991 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, great selection and new glasses. Eyebuydirect ranks 10th among Eyeglasses sites.
Ordered November 19th, it is now December 17th and I still have no tracking number. Have contacted them twice, online chat was absolutely useless, email was simply an acknowledgment of them still not being shipped, no shipping date available and the only offer to refund my $10 shipping cost. A friend ordered two days after me and received theirs 10 days ago. Not likely to be a return customer at this point.
Website is most user friendly I have encountered!
Easy and effective process from start to finish,from choosing lenses to putting in prescription and everything in between. Even got a discount code
Very satisfied
Don't waist your time at Costco for glasses. Eyebuydirect as what you need for a fair price delivered to your door and the receipt was accepted by my insurance company.
One of the easiest processes ever. I punched in my perscription and picked my frames using the system provided to see yourself in the frames and it was done. Plus there was a postal strike and Eyebuydirect used common sense and sent the glasses by courier and I had them on my head in less than a week. For the first time wearing fulltime glasses in my late 50's, the experience with this company was awesome.
This was my first attempt at an online prescription glasses order and I can't be more happy. I am already planning my next purchase.
Choices were great, online prescription entry was simple and prices very reasonable.
I have been using EBD for myself and family for years and have never had a problem with ordering or the quality of the glasses.
The glasses are decent quality considering the prices. However, the add ons get a little ridiculous.
That being said, I'm happy with my purchase. They're a nice pair for having around the house or in the car when I'm out and about
Only place i purchase my glasses
This is the third time. I always love my glasses
Quick and easy, from the comfort of my home. Love it!
User friendly online selection and helpful chat and in person phone call made it easy to order my ORANGE ZIP frame and progressive lenses.
Purchased replacement for broken frames, not happy that I had to purchase lenses as well. Messaged customer service who offered a coupon code to help offset the lenses cost. Code did not work to which CS just sent a message listing conditions it would not apply to. Frames arrived over 1 week later and my prior lenses would not fit into the new frames (exact same model and size was ordered). Then tried to install arm from new frames onto old ones and while successful it was not an exact fit.
Purchasing replacement for broken frames, not happy that I have to purchase lenses as well. Waste of money and product
Facile à commander, bon prix, beaucoup de choix. Les mêmes lunettes chez un optométriste coûte 5 x plus cher
Great service 👌
Variety or product to choose from
Time frame
I find eyebuydirect to have a much greater selection of frames for men, over many other popular online competitors. Pricing might be a little bit more, but it shows up in quality of frames and lenses. I've tried all the big online suppliers. Eyebuydirect is definitely my favourite.
Sure, I'd be happy to help! Here's a draft for your Google review:
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I recently purchased a pair of eyeglasses for my mom from [eyebuydirect], and we couldn't be happier with the experience! The staff was incredibly helpful and patient, guiding us through the selection process to find the perfect pair that suited her style and needs. The quality of the glasses is outstanding, and my mom finds them very comfortable to wear. Plus, the pricing was very reasonable for such high-quality eyewear. Highly recommend [eyebuydirect] for anyone looking for great service and excellent product
My experience at Eyebuydirect was smooth and easy. I liked that I could virtually try on the frames I chose and was pleased with how everything went.
Great to see other reviews of this pair of glasses so I could picture them for myself. Opted for the straight prescription sunglasses for distance for driving (didn't add in bifocals for reading).
Easy to navigate. Quality products, excellent shipping.
I have never once had a bad experience with Eyebuy direct. I always recommend them to friends and family!