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Extreme TerrainReviews 12,696

4.5

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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49,762 reviews

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Pennsylvania
3 reviews
0 helpful votes
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My order
December 25, 2024
Updated review

Awesome I love this place and always gets me in trouble lol just wish I would've got a free t shirt

Date of experience: December 22, 2024

Sr5 project
June 21, 2024
Previous review

I really really love you people my whole truck is being built of your website

Date of experience: June 11, 2024
Georgia
1 review
0 helpful votes
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Rear view mirror
December 25, 2024

So far so good waiting for my product should not make this review yet

Date of experience: December 15, 2024
Virginia
2 reviews
0 helpful votes
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Extremely helpful
December 25, 2024

Customer service was amazing.after I order the wrong tpms sensors. They helped me figure out what I needed.

Date of experience: December 22, 2024
Nebraska
1 review
0 helpful votes
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Building my jeep
December 25, 2024

Fast n easy the way I like it 👌 the choice was made n it was on its way

Date of experience: December 22, 2024
Oregon
1 review
0 helpful votes
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Excellent service
December 25, 2024

The only drawback, she ordered the wrong size item. We had to pay the return shipping. Most places send a pre-paid shipping label.

Date of experience: December 15, 2024
California
1 review
0 helpful votes
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Outstanding
December 25, 2024

Website is transparent & super educational. ET carries the highest quality, trusted Bronco products.
Their great communication is appreciated.

Date of experience: December 15, 2024
Florida
1 review
0 helpful votes
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Shopping
December 24, 2024

Website is easy to navigate and I was able to find what I wanted. Items shipped in a timely manner

Date of experience: December 14, 2024
Ohio
1 review
0 helpful votes
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I purchased parking sensors that were said to be in stock. Items should ship in 2 to 3 days. After 5 days I called and was told that they were not available and had to come from the manufacturer. So instead of it taking 2 to 3 days it took almost 2 weeks for my order to get to me. So don't believe that "It's In Stock " call the customer service line and check first!

Date of experience: December 14, 2024
New York
2 reviews
0 helpful votes
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Easy site to navigate. Solid description of products and reasonable prices.

Date of experience: December 20, 2024
Colorado
1 review
0 helpful votes
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Outstanding Customer Service
December 24, 2024

The team at Extreme Terrain helped me with deciding on the right products for our Jeeps. In addition, the carrier lost one of our items, and instead of waiting, Extreme just sent a new items out so I didn't have to wait which most company's would not do

Date of experience: December 14, 2024
Nebraska
1 review
0 helpful votes
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ALWAYS THE BEST!
December 24, 2024

Floor mats came fast, packaged well and materials were exactly how they were advertised and should be! They look great in my Jeep!

Date of experience: December 14, 2024
Oregon
1 review
0 helpful votes
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Not made in the USA.
December 23, 2024

The description says made in the USA, which is why I bought this. Boxes show up and it says made in China. Deceptive advertising.

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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Great quality and reliable.
December 23, 2024

I was not happy with the FedEx delivery but overall extreme terrain was great with sending the items on a good time.

Date of experience: December 13, 2024
New Jersey
1 review
0 helpful votes
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Great Website
December 23, 2024

Great website; very easy to navigate and has a wide selection of great products.

Date of experience: December 13, 2024
Kansas
1 review
0 helpful votes
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Fast and easy
December 23, 2024

Very easy to deal with and find and free delivery was nice and quick even around the holidays

Date of experience: December 13, 2024
Washington
1 review
0 helpful votes
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Great
December 23, 2024

Very fast shipping. The product was easy to install and fits perfect. Very pleased

Date of experience: December 13, 2024
Texas
1 review
0 helpful votes
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Always a fan
December 23, 2024

I've bought many items from extreme terrain and never had a problem even when I called or i.m. Just to ask questions they have always been very responsive and helpful.

Date of experience: December 13, 2024
South Carolina
1 review
0 helpful votes
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Best All Around
December 23, 2024

Excellent experience shopping through extreme terrain. Site is easy to navigate and their customer service reps go a step above. Highly recommend giving them a call if you're ready to place an order or have any questions. Ask for Dan!

Date of experience: December 13, 2024
Texas
1 review
0 helpful votes
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Rubi rails fit perfect
December 23, 2024

Perfect fit and I love the texture! Great price and product Thanks

Date of experience: December 13, 2024
Pennsylvania
1 review
0 helpful votes
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Fog lights
December 23, 2024

Shopped on line, it was good, no problems, Now waiting on my order.

Date of experience: December 13, 2024