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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Arrived early than expected time witch its great I did not installed yet but the product looks great I gladly recommend Extreme Terrain
I always have a great experience in the app is really easy to use. Great prices.
Missing parts i need a refund it didn't come with everything
Ordered my muffler delete.
Had tracking by that evening.
My item arrived one week later and now
My jeep sounds coool!
Often when I order estimated delivery is off by days or weeks.
Site was a little sluggish today. Browser reported the site not responding. Reloaded the page and order went through fine.
Great service. I received the order very quickly My husband is going to love the seat covers I hope.
The items ordered were fairly priced & were delivered pretty quickly.
Like the photos, pretty good selection & prices seem fair. Negative does not show my Bronco "heritage' modle nor color.
On the website, it said that it would be shipped and would be here by the 23rd. Whenever I placed the order, I have gotten several emails to review my order, but I have not even gotten a confirmation on my order. I looked at the website and it said it will ship on the 26th which is three days after the date that it said it would be here.
The package arrived early. My brother inlaw is happy with the purchase. He is going to install it soon.
Exactly as stated. The only issue we had was that it was missing one of the nuts. Glad we had extras at home. Just check your stuff. Other than that GREAT ITEM. We need that lift to help my dad get in as he is 91 so we can take him places.
Received the part in a timely fashion, it was also very good!
Ordered tires and rims. Fast delivery and very well packaged. Communication was great Will order from them again.
Tried to order a corner light for my TJ. They sent the wrong one twice then never sent the correct one despite being told it was on order. No remorse no apologies just put the blame on me that the wrong part was ordered then proceeded to send the exact same wrong replacement part. Awful experience.
Hello Bentley,
I apologize that you received the incorrect side marker light 2x, I see the last RMA was setup for a refund instead of a replacement and your refund was issued on 12/10 back to your original method of payment. I went ahead and issued you a voucher to use on your next purchase with us online or over the phone for the inconvenience as a small token of our apology. If there is anything else we may assist you with please feel free to reach out to us.
Thank you,
Allison
While I have not yet installed all the parts I bought, the shopping experience was great. Website was easy to use, and the products were delivered quickly!
Excellent store to buy parts and accessories for Jeep Wrangler jk, easy and convenient to buy with excellent prices.
Was easy to order and came timely items appear to be of good quality and match what is already on the vehicle.
My most recent experience was much like all my previous experiences. Order was placed, processed and shipped in a timely manner. Products received were exactly as described.
I have been pleased with all my shipments from Extreme Terrrain.
Great experience on their website. Easy to order and received in great time.
Very easy to order, I've been a customer well over 12 years and never had a problem with orders and returns.
Came looking for specific rear diff parts and found them and purchased easily.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jordan,
I just left you a voicemail regarding your review above sorry I missed you. At your earliest convenience please feel free to reach out to me.
Thank you,
Allison