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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Reliable parts and get them quick. Trust them to send the correct parts and in timely manner
Terrible fit,brackets had to be modified, they ere supposed to fit 2018 jk they do not,wish I hadn't bought them.
1 call, questions answered and parts ordered in less than 30 minutes; knowledgeable assistance
Our experience was outstanding. The pricing was less than ordering directly from the manufacture. Makes us ensure we check with Extreme Terrain prior to ordering any items to make sure we get the best deal.
Excellent. Updates were provided throughout and the tires were delivered promptly. Great service and excellent product.
Its great to have one site have the right products and stuff to fix your jeep. And still have it at a competitive price. So amazing
In stock product, fair price, prompt shipping. Can't ask for more than that!
Wife's '18 4dr JK with 3in RC lift and 35's was due for a replacement. Nice heavier duty upgrade from stock and installed quick and easy!
Arrived as promised, everything was as detailed! I'll re- order when I need more items.
Great Products and great Delivery times. What more could you ask for…
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Shipping extremely fast and part fits perfect. Looks great and does what it is supposed to do
Wasn't a fan of having to cut the pipe but there is many different body styles and cab sizes so I understand quick trip to the hardware store for a metal cutting blade for the chop saw and de burred the cut end with my Dremel install it was really easy the rubber hangers were the hardest part because I'm to stubborn to buy the correct tool just follow the easy instructions included in the box maybe 1 hour install time there is definitely strong difference between this and stock there is a drone in the cab hopefully it will get better as I time goes on overall great exhaust for the price
The part described was wrong, and it's extremely difficult to return to extreme terrain
Hello Ralph,
I'm sorry the sun visor was the wrong part! I reviewed your order and saw your return was already being processed. If you have any questions about parts or the return process, feel free to give me or our customer service reps a call! We would be happy to help over the phone if it makes it easier for you.
Again, I apologize for any inconvenience this may have caused you, and issued a voucher for your next order that can be used online or over the phone. If there is anything else we may assist you with please feel free to reach out to me directly at ext 1320.
Thanks,
Desiree
I needed a specific turn signal found Et sold and carried the fender flare that required a flush mount turn signal and they had it.
Navigating within the website is easy and user friendly. It offers a lot of options too. Customer service agent was very helpful in answering my questions. She called me back after missing a call from me!
Same day shipped; works great; no problem installing it;
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Richard,
Thank you for taking my call today! If you need anything else don't hesitate to reach out to me. Also, here's the link to our site for the Charity Auto Show we talked about on our website:
https://www.extremeterrain.com/driven-to-serve-show.html
Thanks!
Desiree