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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Why so long? Why wouldn't you indicate on the listing that shipping would be delayed or take this long?
Is this a drop shipping site? Are you ordering off Ali-express?
Great thank you for everything I will definitely be back to order more.
I was very happy with how fast i received my order. Thank you
I purchased a bumper with fog lights. After installing the bumper, one of the lights did not work. I contacted Extreme and their only answer was to remove the bumper and return for a new bumper and lights. Not an option for me!
I am sorry to hear about your experience.
Please feel free to reach out to discuss your feedback!
I hope to hear from you soon.
Amy
Ext 257
Another quick and easy transaction… great products (top storage bag & interior organization case)…happy customer! I will be back…
Delivered right in time as promised. We paid for 3 day delivery which was so reasonable especially for such a large delivery
Great company to order from and great prices. Will be ordering from them again.
Efficient and fast. I will definitely continue to purchase all of my Jeep accessories from ExtremeTerrain!
I'm so sorry to hear about your experience.
Please feel free to reach out if you would like to discuss your feedback!
I hope to hear from you soon.
Amy
Ext 257
Extremely easy to install, my daughter installed one side on her own. Improved the look of the Jeep, and made it easier for my wife to climb in.
Simple and what I needed. Will be back at some point in the future.
Needed an exhaust in a pinch. E. T. Had just what I needed and shipped out quickly. No complaints here.
Smooth transition, Fast delivery, Good price. Would do more business in future
Our wheel cover is what we expected. It feels made from a heavy material and looks like it will last a long time.
Extreme Terrain provided a great experience shopping for parts for my '21 Tacoma. The way all of the parts are filtered automatically to the make and model I have is really helpful. The installation videos also helped me understand which I would be able to install myself and helped prepare me for the work.
It was a easy process. I was able to look at the new parts and determine what was best for me and my Jeep!
I love how everything is filtered by your specific vehicle. Very user friendly and tons of options.
I have used extreme terrain to modify my 2008 Jeep Wrangler Unlimited Rubicon and would recommend to any off road enthusiast.
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
I am sorry to hear about your experience.
Please feel free to reach out to discuss your feedback!
I hope to hear from you soon.
Amy
Ext 257