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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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Same order received one part yesterday, from fedex, today when to my mail box, which is half mile away, guess what another package with the rest of my order, from usps, why do they do this, must cost them more money/not, but it's very inconvenient for the consumer…WHY….
Everything came and worked great, the only thing is they delivered my stuff to my neighbors house.
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Amy
Ext 257
Best ever, super easy to order.
Amazing installation videos
Fast and easy great product you have a lot of choices
I order this on a Monday and got it by Thursday fast shipping and perfect fit for my 2010 Jeep Wrangler sport unlimited.
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Amy
Ext 257
As of the date I have nothing to complain about other than me spending too much $$$ through them. All products I've ordered and installed have been top notch and have no problems with. Will continue to do business with Extreme.
Items ordered came quicker then expected, only wish items were boxed together instead of shipped separately in original box (some of the boxes were super damaged from transport) but items were fine.
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Amy
Ext 257
I bought replacement exhaust system pre-cat through tail pipe. It was easy to find the system that fit my jeep and complete the order. The order arrived as scheduled and is already on my car, less than 1.5 weeks.
Great product, great packaging. Appreciate the fast shipping!
Item were in good condition for openbox, items were packaged well and had minor blemishes.
Very easy on line ordering and product showed up ahead of schedule
All items I ordered said 3 day shipping but arrived anywhere from 3-5 days. Made it a little difficult to finish my build as desired
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Amy
Ext 257
It's a great website they have everything I need and the shipping is fast
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Amy
Ext 257
Installed it yesterday great piece of material, plus looks great on my Jeep. Ill be back shortly for a few more items.
It was seamless and everything came in. The box was a little damaged but overall a good experience.
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Amy
Ext 257
I trouble navigating the website but with a little effort I always find what I need
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Amy
Ext 257
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If
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I hope to hear from you soon.
Amy
Ext 257