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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Extreme Terrain always has the best products and prices for my Jeep Wrangler. Web site is easy to use and shipping is lightning fast.
Deb
Had my product in just a few days! Packed very Well!
Fast shipping the product is wonderful gives a roar sound on my 2022 Tacoma V6 plus so easy to install takes about 15 minutes
Heavy duty. Well represented product! The weight and finish is exactly what I was looking for!
Ordered rear window tint for my 2021 tacoma. It was not even close to the right size or shape. Contacted customer service, who identified a different item so I returned the first. The recommended item was closer, but also did not fit. I had to trim ALL 3 sections to make it work. This includes cutting a notch for the window latch mechanism and adjusting the width overall for all 3 sections by about 1/2 inch.
I decided not to return again because I was charged for shipping for the first return. Since I had to make adjustments, I have some small defects that will be on my truck forever.
Found a set of 24 lug nuts for my Tacoma at a good price.
Wrong information on website.
OnAug. 15 (From the webpage on Extreme Terrain.com) I ordered the Power Stop Z36 brake parts, two Rotors two Calibers and Pads. On the webpage it stated 3 inch Rotors, I TOOK A SCREEN SHOT OF THIS PAGE. I assumed the Rotors were the right size being that was what it said so I painted the hub part of the Rotor because they usually rust, and assembled the brakes. After finishing the job I realized both front wheels were seized. That is when I realized the Rotors were too big 3 1/4 inch. 8:30 AM I called Extreme Terrane and explained the situation. They won't take back the Rotors because of the paint, I asked to speak with a Supervisor (not available) OK so I removed the paint and cleaned them to brand new. 4:30PM I Called Extreme Terrain again, Still they won't take the Rotors and replace, ( supervisor not available) they said he will call me, supervisor never returned call. Called again Sat 9/20 8:35 spoke with a women Skylyn.? Agin asked for supervisor she put it in a report and said someone will call. I didn't hold my breath. The cause of the problem is they had the wrong information on the website which I ordered it from… this is not my fault. Now the information on the webpage has been changed to the right measurement, I have a snap shot of that page of what it was when I ordered the Rotors.
Been happy as a muddy Jeep with all my orders so far, from my fender to the body armor. Thank You.
Needed a side marker light replaced and found exactly what I wanted.
Quick delivery, easy to install. I really like them!
Like the fact that it tells me will fit my year JEEP!:)
But now I need step by step instructions to do the installation, and I don't have any?
Previously ordered a soft tonoue cover for my tacoma, price was great with very good reviews and ease of installation.
The Power Stop brake kit does not feel any better on steep down hills then the stock brakes. On the road they work fine but little or no improvement. They were carefully broken in.
Yes, I received my order. Thank Yes, I received my order. Your great thank you your great thank youyour great thank you
Your great thank youyour great thank you
Loved the fast shipping but wish the tracking would have been clearer tho.
Decent product, but wasn't 100% as described. There were no options to choose from, so not sure why I got a different product than was advertised.
I ordered the brake parts and you sent them quickly. I installed them today and they fit.
The alignment notches in the mounting frame did not align with the notches in the left headlight. I hand to grind about 1/8 of an inch off each one. The right one was fine. Other than that they were fine.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members