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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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I had been looking at a new bumper for my TJ and then Extreme Terrain sent a note that there was a price drop on it. That was enough to pull the trigger and I was surprised that when I went to order there was another 10% off! All together I think I saved $80 and it looks like a heck of a bumper. Mine was dull and the tiny factory one. I also wanted the reciever so I can use our bike rack with teh JEEP.
Purchase was smooth received e-mail from PayPal HAVEN'T RECEIVED E-MAIL FROM EXTREME TERRAIN FOR RECEIPT OF PURCHASE. VERY UNHAPPY
Package said was delivered Saturday I couldn't find it. I kept looking for it after calling them. 3 days later I find it in middle of my field all rained on because it was raining for days and package was filled with bugs. I live in middle of the country and FedEx basically hates coming to my house so I get the worst service from them.
Website is very easy to navigate. I found plenty of options for my Gladiator. Selection, billing and shipping went quickly. I am very pleased with overall performance of Extreme Terrain
Easy online navigation, shopping, ordering and financing available
Shipped on time, and were good quality parts. Everything fit great.
I would like to personally thank Christopher Y. From start to finish he helped me every step of the way!
These guys are pretty good. My order has arrived yet but their customer service has been amazing.
Love getting stuff from them and how they promote customers to show off their builds. They have an amazing supply of products and such that are awesome. However they are usually pretty pricy. I recommend them to everyone I know that has a vehicle they cater to.
A great looking and functional addition to my wrangler
Ordered a rear bumper but received rock gliders instead will have to contact them to return and get right product this was my first experience with extreme terrain hope it gets better
Thank you very much for the amazing products it was exactly as described!
Purchased Smitty Bilt Atlas Door Steps. Ordering process was fast, easy, and quick! And shipment arrived before expected shipping date! Way to go team!
I am always ordering something from Extreme Terrain. Ordering has always been super easy.
I absolutely love ordering items for my 2022 Jeep Wrangler. Extreme Terrain makes it so easy. It's even easy to make returns. No hassle no delays.
Extreme Terrain has got to be the best company to shop with for off road needs. The customer service is beyond excellent.
Easy to use site. Got my order faster then expected
Charity was very helpful as usual. She took the time to go over different options to make sure I bought the one that would fit my needs and wants the best
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members