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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
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I called and Amy was able to guide me to the right product and give me options comparing products. Thanks Amy
Easy to deal with great customer service fast shipping great products
Best place to find all the info needed and all the parts needed to complete a total off road overhaul.
Everything arrived as explained in descriptions! Some of the packaging was a little beat up but did it's job!
I can always trust purchasing from this website, but also I love the packaging of how my item came. Especially when it's coming from Fedex, I have never been so satisfied with the packaging contents. Anyone looking for any aftermarket or OEM parts, Exterme Terrain is the way to go!
Ordered billet locking fuel cap (manufactured by DV8) and item received was not what was advertised. This looked like a returned item that was missing the actual gas cap and keys. After 2 emails and no reply, I finally called and spoke to a very helpful customer service who made amends and we worked the problem for a solution instead of the problem working us. Honestly feel the only saving grace here was customer service.
My son ordered these for his Tacoma. Very pleased.
Lots of good stuff for the taco. Definitely will shop more
Ordered what I wanted. Got it in 3 days. Definitely gonna get more stuff.
Great product, yet to install but like what I'm seeing!
Thr shopping experience was easy & delivery was in about 3days but the product did come with some defects
Great and very easy. Have orders a couple items. I sure I will use as I just got a new jeep
Deliverd within a weeks time. Good fit. But not sure if I got a double order.
The ordering experience was great and so is the product
5 stars. Quick delivery and easy ordering. This was the fourth time ordering from their web site.
Rough Country leveling kit pictured on the website did not match what was delivered. Shipping was fast though. Working with customer support to resolve the issue now
Sights is a lil diff to navigate but doable finally got the catalog nice item's
I've ordered quite a few things for our customers and they've always been satisfied! They love your products, I love you prices and shipping time!
Great first experience with your company. Thank you!
Great project done with my son. Was simple and only needed a cut or to.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If