business logo of Extreme Terrain

Extreme TerrainReviews 11,345

4.4

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

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48,266 reviews

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Washington
1 review
0 helpful votes
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Live assistance
September 2, 2022

I called and Amy was able to guide me to the right product and give me options comparing products. Thanks Amy

Date of experience: September 2, 2022
West Virginia
1 review
0 helpful votes
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Great service
September 1, 2022

Easy to deal with great customer service fast shipping great products

Date of experience: September 1, 2022
Ohio
1 review
0 helpful votes
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Total Off Road Upgrade
September 1, 2022

Best place to find all the info needed and all the parts needed to complete a total off road overhaul.

Date of experience: September 1, 2022
Utah
1 review
0 helpful votes
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Great products, fast shipping!
September 1, 2022

Everything arrived as explained in descriptions! Some of the packaging was a little beat up but did it's job!

Date of experience: September 1, 2022
Texas
1 review
0 helpful votes
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September 1, 2022

………………………………………………………………………………………………………………………………..

Date of experience: September 1, 2022
California
1 review
0 helpful votes
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Trusted Website
September 1, 2022

I can always trust purchasing from this website, but also I love the packaging of how my item came. Especially when it's coming from Fedex, I have never been so satisfied with the packaging contents. Anyone looking for any aftermarket or OEM parts, Exterme Terrain is the way to go!

Date of experience: September 1, 2022
Washington
1 review
0 helpful votes
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Customer Service was only saving grace
September 30, 2022

Ordered billet locking fuel cap (manufactured by DV8) and item received was not what was advertised. This looked like a returned item that was missing the actual gas cap and keys. After 2 emails and no reply, I finally called and spoke to a very helpful customer service who made amends and we worked the problem for a solution instead of the problem working us. Honestly feel the only saving grace here was customer service.

Date of experience: August 31, 2022
Kentucky
1 review
0 helpful votes
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Really bright headlights
August 31, 2022

My son ordered these for his Tacoma. Very pleased.

Date of experience: August 31, 2022
New Jersey
1 review
0 helpful votes
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Online ordering
August 31, 2022
Updated review

Lots of good stuff for the taco. Definitely will shop more

Date of experience: August 31, 2022

Very easy
June 9, 2022
Previous review

Ordered what I wanted. Got it in 3 days. Definitely gonna get more stuff.

Date of experience: June 9, 2022
California
1 review
0 helpful votes
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Fast Delivery!
August 31, 2022

Great product, yet to install but like what I'm seeing!

Date of experience: August 31, 2022
Arizona
1 review
0 helpful votes
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Easy shopping & fast delivery
August 31, 2022

Thr shopping experience was easy & delivery was in about 3days but the product did come with some defects

Date of experience: August 31, 2022
Ohio
2 reviews
0 helpful votes
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Extreme terrain review
August 31, 2022

Great and very easy. Have orders a couple items. I sure I will use as I just got a new jeep

Date of experience: August 31, 2022
New York
1 review
0 helpful votes
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Floor mats
August 31, 2022

Deliverd within a weeks time. Good fit. But not sure if I got a double order.

Date of experience: August 31, 2022
Oregon
2 reviews
0 helpful votes
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2010 toyota tacoma 4x4 skid plate
August 31, 2022

The ordering experience was great and so is the product

Date of experience: August 31, 2022
Florida
2 reviews
0 helpful votes
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Extreme Terrain
August 31, 2022

5 stars. Quick delivery and easy ordering. This was the fourth time ordering from their web site.

Date of experience: August 31, 2022
Texas
1 review
0 helpful votes
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Parts did not match description
September 30, 2022

Rough Country leveling kit pictured on the website did not match what was delivered. Shipping was fast though. Working with customer support to resolve the issue now

Date of experience: August 31, 2022
New Jersey
1 review
0 helpful votes
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New light's
August 31, 2022

Sights is a lil diff to navigate but doable finally got the catalog nice item's

Date of experience: August 31, 2022
Georgia
1 review
0 helpful votes
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Great Prices! Great Shipping!
August 31, 2022

I've ordered quite a few things for our customers and they've always been satisfied! They love your products, I love you prices and shipping time!

Date of experience: August 31, 2022
Nevada
1 review
0 helpful votes
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Great service
August 31, 2022

Great first experience with your company. Thank you!

Date of experience: August 31, 2022
Louisiana
1 review
0 helpful votes
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Easy install
August 30, 2022

Great project done with my son. Was simple and only needed a cut or to.

Date of experience: August 30, 2022