On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
First time ordering, it's was fast and easy. Will leave an additional review after I receive my item on the shipping and condition of the product
The Molle panel system was simple to install using factory holes to mount panels to except the driver side panel. The 2022 tacoma does not have a compartment on the driver side to mount lower bolts to existing holes and leaves the area for vibrations. The fix was to soft mount the top three bolts into rail, then mark hole of lower attachment bolts. Remove panel, drill holes to install M6 Rivnuts, then complete final install.
Front bumper Worked great it looks awesome Thank y'all in appreciate it also shipping was very fast
Easy shopping and everything fit perfectly. The step rails look great and were pretty easy to install.
I accidentally ordered 2 of the same product. My order was put on hold until I talk with a rep. He was able to clarify the order, He cx 1 order with a refund. Excellent customer service I will be doing more business with Extreme Terrain. Thanks for all your help!
Very easy to order and fast and free shipping! Exhaust was perfect fit and easy!
They took my $500+ and still haven't delivered my tonneau cover yet. It's been over three weeks and won't be shipped for 3 more weeks. Who does that?
Experience with ET was great. Exactly what I ordered. Packaged well. I haven't installed it yet so I don't know what I don't know.
Easy to order and received in a very timely manner. Very pleased with the quality of the product as advertized. Would suggest however to provide a higher quality set of hardware (bolts & nuts) for installation. Wanted a small step for my wife (required to enter & exit vehicle) but purchased primarily for side protection (sliders). This product provided both, would recommend if looking for same.
Great product, easy installation. Immediately after I installed it, we got a week of rain, but I'm pleased to report that there were no leaks.
Item showed in stock and 3-10 day shipping. And then say it will be 27 days. I would have bought it from someone else had I known this. Now if I order one from someone else I have to pay $10 to return the original one.
Lift kit installed no problems. Went to put my tires and wheels on an they would not rotate. I bought the tire and wheels package for the free mount and balance but had to peel off wheel weights so tires would rotate so now they are no longer balanced I will have to pay someone to balance tires now. Very disappointed with a company that sells you a package knowing exactly what vehicle you are using but puts stick on weights on a spot that will make them collide with the calipers
Received order within a week. No damages to the bumper or other components. Freight company was easy to work with to schedule delivery time.
Great product selections, helpful customer service, and super fast shipping!
Great cover. Easy install took about 15 mins to get on and strapped down.
Very good response and delivery time. Have only had a great experience with Extreme Terrain. Sales and service.
I ordered and received a stubbly antenna for my 2021 high altitude Jeep Wrangler. It can with wrong sized adaptors. I live chatted with customer service and she quickly sent out o new one. Unfortunately what I received was the identical wrong antenna.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members