business logo of Extreme Terrain

Extreme TerrainReviews 11,004

4.4

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
270
This company responds to reviews on average within 2 days

Instant Feedback

47,535 reviews
Arizona
1 review
0 helpful votes
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Easy to use
December 20, 2022
Updated review

I love how easy it is to use the website! They tell you what fits your vehicle.

Date of experience: December 20, 2022

I love Extreme Terrain and how the great range of products...
November 3, 2022
Previous review

I love Extreme Terrain and how the great range of products you have on the site.

Date of experience: November 3, 2022
Nevada
1 review
0 helpful votes
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Packaging
January 19, 2023

Very disappointed to see my leaf springs arrive without a box and all scratched up because of it

Date of experience: December 20, 2022
Texas
1 review
0 helpful votes
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Excellent
December 20, 2022

Excellent time on delivery and product.I order again.

Date of experience: December 20, 2022
Pennsylvania
1 review
0 helpful votes
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Fast delivery before Christmas
December 20, 2022

First time to buy open box tail light. Looks perfect and well packaged. Highly recommended

Date of experience: December 20, 2022
District of Columbia
1 review
0 helpful votes
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'14 JKU cat converter purchase
December 20, 2022

Quick to ship and receive. OEM cats bolted up and fit perfectly without any need for modifications as indicated in product description. Will definitely shop with Extreme Terrain for Jeep parts in the future.

Date of experience: December 20, 2022
Indiana
1 review
0 helpful votes
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Great and thankful
December 20, 2022

Makes it so easy, great way to look at things before you buy.

Date of experience: December 20, 2022
Pennsylvania
1 review
0 helpful votes
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Great Selection and Tire Packages
December 20, 2022

I didn't catch his name but service representative was great and excellent...I had no idea you could buy tire packages online but had a great experience and excellent deal plus love new times and tires.

Date of experience: December 20, 2022
Texas
1 review
0 helpful votes
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Hammer
December 20, 2022

Very good Very good very very very very very very very good

Date of experience: December 20, 2022
South Carolina
1 review
0 helpful votes
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Fast Delivery
December 20, 2022

Came faster than Amazon Prime. Super impressed! I will definitely order from them again.

Date of experience: December 20, 2022
Utah
1 review
0 helpful votes
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Ordered new shocks for my Jeep
December 20, 2022

Good price on the shocks that I was looking for and they shipped quickly. They arrived in good condition.

Date of experience: December 20, 2022
North Carolina
1 review
0 helpful votes
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Great customer service
December 20, 2022

Your team noticed something odd about my recent order. I immediately got a call and email to call in and discuss. As a first time buyer from your site, I was very impressed. I'll be back!
R

Date of experience: December 20, 2022
Pennsylvania
1 review
0 helpful votes
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New wheels
December 20, 2022

Great. They were shipped quickly and delivered in just a few days.

Date of experience: December 20, 2022
Massachusetts
1 review
0 helpful votes
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No complaints
December 20, 2022

Decent information about the products sold. Will do business with them again

Date of experience: December 20, 2022
Alabama
1 review
0 helpful votes
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I love this insert so much
December 19, 2022

Fast shipping! Everything went perfect. I couldn't wait to receive this in the mail and it was exactly what I wanted

Date of experience: December 19, 2022
California
1 review
0 helpful votes
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Discount offers
December 19, 2022
Updated review

Better discount offers, on cyber monday i qas going to place my order but when ibwas going to pay for it at it dis not allow me to use it

Date of experience: December 19, 2022

Better coupons
December 9, 2022
Previous review

Better coupons

Date of experience: December 9, 2022
Florida
1 review
0 helpful votes
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I got the Raxiom Axial Series Plateau LED Tail Lights; Black Housing; Smoked Lens (18-23 Jeep Wrangler JL), Item #: J*******-JL.
The how-to video was great and the lights came quickly.
They were pretty easy to install but now the Jeep thinks the lights aren't there, although they work just fine. They've got the clicking sound like they're faulty, even though they operate perfectly and look great. I would rate the experience 5 out of 5 if the console accepted them as working.

Date of experience: December 19, 2022
California
1 review
0 helpful votes
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Reliable Service
December 19, 2022

I had never heard of or done business with Sitejabber prior to this order. My package was delivered as promised.

Date of experience: December 19, 2022
Nevada
1 review
0 helpful votes
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Ordered 3 items...2 were WRONG parts
January 18, 2023

You guys screwed up my order BAD. I ordered on the phone, verified 2x the parts were for a Jeep Gladiator Mohave, and yet you guys sent the WRONG winch and bumper. How does it get screwed up this bad. Not to mention the tire debacle, I will ONLY order inexpensive stuff from you guys from now on, you pretty much lost my respect and business

Date of experience: December 19, 2022
Texas
1 review
0 helpful votes
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Hood latches
December 19, 2022

Ordering was simple. Arrived very quickly. Parts were what I was looking for.

Date of experience: December 19, 2022
Oklahoma
2 reviews
0 helpful votes
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Great to do business with
December 19, 2022

Order was easy to place, and shipping was fast and on time.

Date of experience: December 19, 2022