From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Returned my item by only having to provide photos and they sent me a return label for easy shipping.
I ordered it online and had it delivered in two days. It fit perfectly. This is after trying a similar one off amazon that didn't go on well at all. Your product took two minutes and fit perfectly.
The company delivered, the company that handled the package did not. I paid for two day shipping and got it in 6 days. I understand situations happen and all parties communicated well through tracking email and weather.
Got this mats for my Jeep Wrangler.
Look great. Super easy to install them and fit perfect. Look tough but not over the top.
Im happy i choose this set.
Clean, clear, and concise buying experience. Will buy from them again. Lots of spam emails though…chill out on the emails.
The floor mats are great! They are a great material
Order was shipped almost immediately and the door guards fit perfectly as described!
I was looking for a quality 2" hitch receiver for my new 2023 Wrangler Sport that wouldn't break the bank. This is exactly what I wanted: great value, easy DIY installation, good looks. Ordering was fast and simple. Thank you!
Came on time have not open all box but everything looks OK
Large selection of parts and I like the specific model parts
Everything came faster than advertised but was missing a piece in my cold air intake I ordered. Had to contact K&N for a replacement piece that we were missing but overall great.
I requested and was told a return label would be sent to me for order number 14-*******. I am still waiting.
Need to have them installed, it's a little over my head with the electrical stuff.
Was nervous but online chat was awesome. Representative walked me through every step. Fast, friendly and professional.
Great overall experience. Would recommend to anyone!
Not sure why the other reviews say there are figment issues but mine lined up perfect. All lights work. Everything works as it should. Great product, longevity is the only question, will have to wait and see.
Very pleased with every aspect of ExtremeTerrain. Great website & customer service. Only hiccup was the delivery — when the parts arrived, only half of them showed up. The online account portal showed all parts arrived, which was not the case. When I talked to customer service. They remedied the situation and explained that they weren't sure what happened & even offered a $15 store credit for the issue. Later in the day I received an email explaining that they were now out of stock. If I had known, I might have purchased a different light bar or even from somewhere else locally. No harm, no faul — but the communication was a bit lacking
What makes the shopping experience at Extreme Terrain Easy;
First off is the personalized shopping by selecting vehicle options that match their customers vehicle needs.
Secondly being able to see each individual product on a vehicle representation of the actual customers vehicle.
Follow that up with top notch customer service and you've got a great buying experience!
Thank you Extreme Terrain!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members