While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
I ordered two mirrors for my 95 wrangler but they were too cheap to install. I'll order the more expensive ones. Honestly, cheap plastic. But they got here in record time! Quality mirrors would have rated 5 stars.
Fast, easy, order and delivery. Lights work great. I connected them to an aux switch rather than the reverse light power.
The price was good and the shipping was quick, would buy from again.
Great site! Once ordered got email confirmations and item actually arrived one day early.
Zach helped find the correct steering stabilizer after the dealer condemned my stock unit stating it was the cause of the issue. Hope it works...
Title says it all. I love how you can see the parts on other's builds to get an idea of how it looks installed.
Looks great on Gladiator.
The antenna will work great in drive through car washes
It was easy to make a decision about my purchase due to price description of products..
I needed a part for my Jeep JK at a fair price. Extreme Terrain had multiple options at competitive prices. My item shipped quickly and there was great communication. I will definitely shop Extreme Terrain again.
Overall the product quality is good and it looks very good on the Jeep. I was not able to fit bracket #3 first and ET shipped me a replacement and it works. However it took 3 calls to speak to someone who can help me with the replacement. Kind of like repeat myself 3 times. On the installation, it is best to have bracket 3 installs to the car underneath first as mention by some earlier reviewers before mounting to the bar.
Everything I've ordered has been on time and as ordered.thanks
Every thing went well. Delivered All the way to Connecticut no problem
I love to be able to just order online and bang it's here. Prices are good too
PROMPT SERVICE GREAT PRODUCT ORDER ON TUESDAY GOT IT THE NEXT DAY
CANT ASK FOR BETTER SERVICE THAN THAT
Your sales rep was very knowledgeable and happy to help.
Answer: They have broken several federal consumer protection laws in my 2 experiences with them.
Answer: Scam as far as I'm concerned. Cheat you out of product and don't make it right, how else do you describe them?
Answer: Not worth giving this company a second chance. Other more legit companies to purchase from.
Answer: Have a lot of time, be patient and expect nothing. ANd you will be fine. If