business logo of Extreme Terrain

Extreme TerrainReviews 10,873

4.3

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.


extremeterrain.com
Malvern, PA, United States
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Extreme Terrain Reviews Summary

The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.

This summary is generated by AI, based on text from customer reviews

quality
270
This company responds to reviews on average within 2 days

Instant Feedback

47,287 reviews
Colorado
1 review
0 helpful votes
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Great service and quick delivery
February 9, 2023

It was extremely easy to find the parts I needed and their pricing beat everyone online. Their shipping was quick and I got the part asap!

Date of experience: February 9, 2023
South Carolina
1 review
0 helpful votes
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Fog lights
February 9, 2023

Look good on truck. Need to send wiring information with orders.

Date of experience: February 9, 2023
Minnesota
1 review
0 helpful votes
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Karla's Rubicon
February 9, 2023

Ordered a replacement front bumper. Everything thumbs up except 10% off (clear10) doesn't look like it applied when order went through.

Date of experience: February 9, 2023
California
1 review
0 helpful votes
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Good experience
February 9, 2023

I love window shopping on this site but i finally said screw it and bought some parts, checkout was simple and im excited to purchase more from this site

Date of experience: February 9, 2023
Georgia
1 review
0 helpful votes
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Excellent
February 9, 2023

Love the website and the selection of stuff. Will definitely buy from again.

Date of experience: February 9, 2023
North Carolina
1 review
0 helpful votes
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Received in a timely manner. Product was in good shape and looked great. Installed three days later and found the left rear sill protector was not functional. I am contacting them today to get resolved. I guess timing is everything. Just so happened to receive this follow up email request for a review on the same day I found a problem.

Date of experience: February 9, 2023
Kansas
1 review
0 helpful votes
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Great service
February 9, 2023
Updated review

Received the parts ahead of the initial delivery date and they fit perfectly.

Date of experience: February 9, 2023

Love this company!
October 21, 2022
Previous review

Everything I ordered in the excellent condition. Also received the order fast and well before the expected date.

Date of experience: October 21, 2022
Florida
1 review
0 helpful votes
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Open Box Purchase
February 9, 2023

Took a chance and purchased a returned tonneau cover. Was listed as slight scuff marks but included all hardware and otherwise in good condition. Was returnable in 30 days but only for store credit. Arrived in perfect condition with all parts and no scuff marks.It is a great value at regular price. But now at almost 1/2 off- I luv it.No leaks or road noise!

Date of experience: February 9, 2023
Ohio
1 review
0 helpful votes
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Great service
February 9, 2023

Very pleased with ordering process and prompt shipment, will definitely order more products in the future

Date of experience: February 9, 2023
Montana
1 review
0 helpful votes
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Confident
February 8, 2023

Easy to get information and placing an order. I like having the video reviews and installation instructions; they always give me confidence in my purchase.

Date of experience: February 8, 2023
Illinois
1 review
0 helpful votes
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Great Easy Transaction
February 8, 2023

Product was as described. Easy fast checkout and quick shipment.

Date of experience: February 8, 2023
New York
2 reviews
0 helpful votes
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Only the Best for my Jeep
February 8, 2023

Always the best items and the best prices. Great sales, easy navigations. Everything I want and need to keep my Jeep running and looking it's best. Great tutorials help me easily install my purchases.

Date of experience: February 8, 2023
New Jersey
1 review
0 helpful votes
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Happy Jeepers
February 8, 2023

Came fast and is working well. Only trouble I had was checking out. Don't know what I did wrong but I kept getting items in my cart I didn't want.

Date of experience: February 8, 2023
Ohio
1 review
0 helpful votes
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Wheels
February 8, 2023

Great company wheels look amazing and shipping was free and extremely quick

Date of experience: February 8, 2023
Curacao
1 review
0 helpful votes
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Great to deal with
February 8, 2023

They are prompt with shipping and answering questions and assisting with orders

Date of experience: February 8, 2023
Florida
1 review
0 helpful votes
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Impossible
March 10, 2023

My payment could not be authorized yet no one could tell me why. I used two different bank accounts and a credit card. All were rejected not because of funds, but for some unknown reason no one could tell me.

Date of experience: February 8, 2023
Texas
1 review
0 helpful votes
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Looks beautiful!
February 8, 2023

Can't wait to put it on the truck this weekend! Looks even better than I expected

Date of experience: February 8, 2023
South Carolina
1 review
0 helpful votes
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Side steps for my Tacoma
February 8, 2023

The website is easy to use and once I ordered I got my order within three Days.

Date of experience: February 8, 2023
Missouri
1 review
0 helpful votes
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Feedback on order
February 8, 2023

Website was easy to navigate. Quality brand name products that are affordable and prompt delivery.

Date of experience: February 8, 2023
Pennsylvania
2 reviews
0 helpful votes
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Bumper
February 8, 2023
Updated review

Great selection of products. Open box deals. Fast free shipping.

Date of experience: February 8, 2023

XT has great products available and open box specials...
September 4, 2022
Previous review

XT has great products available and open box specials along with great pricing, ex checkout and customer service support. 5 stars

Date of experience: September 4, 2022