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From the business
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Was delivered in 2 days! Ordering was very easy, great price, can't wait to get it installed.
So far….so good. Not installed yet. But received ok
It appears sturdy and mounts up as expected. I look forward to mounting the flag up this summer.
When package arrived one of the end of the box was missing along with some parts. Please contact me at *******212 thank you. Of I'll call tomorrow.
It was a pleasure ordering from them fast shipping was exactly what they described
Very easy to put in one of the air vents. Out of the way. And easy access.
The site was easy to navigate and my order actually arrived sooner than expected. Overall great experience. Will definitely use again in the future.
This was a second steering stabilizer order after MORRIS4x4 cost me over a week with shipping a product that would not fit even after speaking to one of their "experts". On top of the delay from the wrong product, it took TWO WEEKS to get the return authorization. I am confident this will fit after speaking to many manufacturers to confirm that there is NOT a dual stabilizer available for an un-lifted Jeep.
I have been purchasing from ET since 2015 when I got my first JK. The best value and support you can get. Thank you.
Extremely friendly, extremely fast, extremely good people to work with on getting the right parts!
As advertised! Fast shipping and great product! I'll be doing about of shopping with extreme terrain!
Made an order of wheel spacers, ended up not needing them for i cancelled the order, they shipped anyways, and now they might send me a replacement because it was "lost". It was left on my front door step. I just want my money back.
I apologize for your experience with your wheel spacers.
I did take a look at your order and it looks like this was all resolved.
If you need anything further, please feel free to reach out.
I am happy to assist.
Amy
EXT 257
Fit so well and are perfect for my Jeep! They were a little difficult to put on, but completely worth it!
I have had an overall good experience purchasing items from your company but I do not need to receive an email everyday.
Difficult to put on Jeep needs a label saying front or rear or side.
Otherwise it's great!
Not sure what's going on. E.T. Sent me an email saying one of my items was back in stock. I ordered it and paid for it, now they are saying it's not in stock. They don't know when it will be back in stock? What is going on?
I am sorry to hear that, However-
I reviewed your order and everything has shipped out.
Please let me know if you have any questions.
Amy
EXT 257
We paid extra for one day shipping on the part it was ordered the day before noon there is no reason why it is taking over 24 hrs to ship we needed it by Thursday so we could leave Friday for our trip. Because they are not standing by their shipping we are now forced to be out more money to rush and find the part somewhere else and get it swnt overnight.
Thank you for your review!
If you would like to discuss, please reach out.
I hope to hear from you.
Amy
EXT 257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I apologize for your experience.
I see you have reached out to our Customer Service team
And they were able to assist you.
If you have any questions- please let me know.
Amy
EXT 257