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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Great product and fast delivery, great price! Extremes Terrain has a great selection of products too.
I bought the pack so that I can put my rear fender back on, worked perfect. 2008 JK Sahara
I needed a set of trail side view mirrors and your website made it easy for me to select the pair I needed
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Extreme Terrain never disappoints. Products are shipped out as promise and delivered when expected.
Hate to brag on sellers but they were able to pull a stock item and ship it to be in a reasonable amount of time. What more could you expect. Actually, some sellers may not be able to do that.
The photo of the item that I ordered displayed a straight light bar whistle deflector but when it arrived it was curved. I clicked on the item that I needed and I guess the photo didn't match the actual item. It's coming back tomorrow.
I am sorry to hear that.
I see you have set up a return on this item.
If you need anything else, please let us know.
Amy
EXT 257
Order came quickly looks great, will definitely keep them in mind for future projects on our Jeep Wrangler
I had ordered a timing chain for a NP231 from E bay, paid for 2 day delivery. 3 weeks later still no part. Ordered one from EXTREME TERRAIN on the Thurs 13th received it following Monday. That's 3 days and part in hand. The other guys, 3 weeks no parts. Use Extreme Terrain... get your stuff on time!
Ben
Fast shipping and great product and wonderful customer service
Quality, good value and very easy to install, not too much more to say.
The shopping and purchasing was easy but when I received the products there was a lot of missing parts and both ends of the bumper is lightly damaged. I don't know why I keep buying from this site, there is always something missing or damaged.
I apologize that this happened.
I see you have contacted our Customer Service.
If you have any other questions, Please
Let me know.
Amy
EXT 257
Firstly, I live chatted, because it was a big order... then I got a rep by the name of Andrew H. He not only stayed up late waiting for Australia to open, he even researched on my behalf to make the deal happen. Everything has been flawless. I will NEVER go anywhere for the OffRoad gear.
Let me know when you ship excellent. Great shipping
Buying and getting all my items was super simple. My one complaint is that I ordered a grille mesh and I believe it is the wrong size but nothing a little molding can't fix but for the price it should have fit correctly
Great experience! On time,no damages and all of the parts are there.
This was super easy to install and great quality! My Jeep looks way better than it did and it's so subtle.
Searching the site for what I was looking for was easy. Shipped quickly. The online installation videos were helpful as the printed directions were less helpful.
All the items I have purchased have been amazing and received all items in a timely manner
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
Please reach out if you would like to discuss.
I look forward to speaking with you.
Amy
EXT 257