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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Smooth process and great product. No complaints whatsoever
I ordered a speedo gear on 3/8 received it on 3/9 with standard shipping. Love the Super fast shipping. I also ordered a set of led headlights that fogged with in a week, I contacted customer service and they shipped me a new pair and I received them before I had to send the old ones back. No B.S so far with this place! Keep it up
I don't see myself ordering from this company again
Terrible customer service. Between chat and phone, customer service specialists don't know or can't answer the sales questions and don't give you the correct items.
Also was 200$ higher than direct shop
Thank you for your feedback and your recent purchases for your 2015 Wrangler. Your feedback is important to us. Please feel free to contact me if you wish to discuss your experience.
I would be happy to speak with you.
Amy
EXT 1257
Ordered the liner, delivery was prompt and I am not disappointed in the product. Very simple install and plenty of videos on the install.
Received fast and efficiently, installed in minutes
Site is very easy to use. Arrived very quickly, directions were not the greatest.
First time purchasing from Extreme Terrain and I was extremely pleased with my purchase and experience. Quality product and wonderful experience. I will definitely be using them again.
Website is easy to use, and prices are reasonable. Items were delivered as promised. Another happy shopper.
Site is easy to use and pretty straight forward.
Got a great deal on an aftermarket grill.it arrived quickly and so far it's working out well. Extreme Terrain has very good customer support and a wide range of products.
Ordered part arrived on time. Although, after installation, the part was defective, most likely in the manufacturing process. Customer service was outstanding and offered a replacement or complete refund. Very easy process.
Very easy to place your order online. They have everything I need for my Jeep, Gladiator.
We ordered 3 separate items and all 3 items arrived quickly and with no issues!
I ordered an open box hood defender but came incomplete is MISSING the
Template
(7) Threaded Adhesive Mounts
(7) M8 Allen Bolts
Unless open box means something different to this company.
I am very sorry to hear about your experience with your open box hood protector. I see that you have since purchased another one. Please feel free to reach out to our customer service team
If you have any questions or if you would like assistance. We would be happy to help.
Amy
EXT 1257
I haven't received my order yet...but there were some quirky site things like, I was $0.04 shy of free shipping...and got charged shipping. Then I tried to order a neoprene, velcro cup holder and it was flagged as oversize so added $40 to the shipping.
Always had great service and fast free shipping. All around great place to gets parts and accessories.
These low profile ventvisors are awesome! Super low profile and mount inside the window channel. Very easy to install, and they work great! I definitely recommend buying these for your Taco! All the people at Extreme Terrain are wonderful too! Buy with confidence!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you may have encountered with your recent purchase of your Antenna. We regret any disappointment or frustration caused by your experience. I see that our customer service team has assisted you with this matter.
If you would like to discuss, please reach out to me. EXT 1257.
Amy