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While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Extreme Terrain Reviews Summary
The company's reputation is largely positive, with customers frequently praising the extensive product selection, competitive pricing, and fast shipping. Many reviews highlight the ease of the purchasing process and the helpfulness of customer service representatives, who are noted for their knowledge and integrity. However, some customers expressed concerns regarding payment processing issues and incomplete orders, which led to dissatisfaction. Overall, while the company excels in product quality and customer support, addressing payment and fulfillment inconsistencies could enhance the overall customer experience and mitigate negative feedback.
This summary is generated by AI, based on text from customer reviews
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Bought the tire carrier as an open box item. Was said to have no scratches in like new condition. However when it was repackaged it was not properly cushioned between pieces and arrived significantly scratched up.
XT had what I wanted. Been looking for a couple of years, finally found it here.
Ordered the Extreme Terrian HD front and rear bumpers plus a Rough Country 9500lbs winch for my 2018 Jeep JK on a Friday. Parts showed up on the following Monday. Very easy install. Total install time was 3 hours taking my time. I would highly recommend Extreme Trarrian for anyone fixing their Jeep.
Never disappointed. Easy exchange or refund and easy to deal with. Customer support is great and understanding. Product has always been on the money.
The website was easy to navigate and I received my flare and hardware kit in a timely manner. Based on this experience I will order other products again.
30-minutes start to finish installation with a wrench and socket set. Reduce sag/roll, breathed new life into the rear end of my 2005 Tacoma PreRunner (210k).
I need my installation information for my Tuesday November 15th@ 9:00am install of my fender flares for 5 star review
I wasnt sure if I was buying the correct version for my son's jeep. Everyone was so helpful. My son was thrilled. Thank you!
I picked my item from a list of items that were vehicle specific for my auto. I paid. It arrived. Easy Peasy.
ALTHOUGH THE PRODUCT WAS RETURNED (IT WAS THE WRONG ONE, MY FAULT) CUSTOMER SERVICE SAID RETURN IT AND THE RIGHT ONE WOULD BE ON THE WAY AS SOON AS THE LIGHTS WERE RETURNED.
Item was shipped right away and arrived ahead of schedule
Fast easy ordering, fast easy checkout, fast delivery...
Everything was there and came fast. Easy install too
Great front grill product was wonderful Fitment was great everything they said went on easy and looks clean
Parts were exactly what I ordered, good quality and shipping was fast.
Came packaged and secured in the box with padding so nothing would be dented, broken, or scratched.
This is my first ordeer, so i cannot offer much input yet. I found the ordering process easy so i will know more as time goes on..
I ordered a grill for my Jeep Wrangler. After I placed the order, I didn't receive a confirmation number. Just a notice on the screen to go to my email account to validate my email. I never received an email to validate and then couldn't check on my order because my email wasn't validated. I called customer service and explained what happened. The CS rep said they resent the email. Never received it. I asked to have it sent to another email which they did and still never received the link to validate. I then saw they charged my credit card and when I told the CS, they informed me it was because I validated my order. Which I never did. I then asked to cancel the order since I wouldn't be able to track it and they asked me the reason why I wanted to cancel. Really?! The whole process was frustrating. My credit card still shows the charge and I now will most likely have to dispute with my bank. Not sure if this is a scam?
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members