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How would you rate ExploreTrip?
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GB
1 review
0 helpful votes
Follow angelo m.
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“A good rate”
November 25, 2015

I spend hours looking for a good rate to travel overseas I found exploretrip is the good one.

Date of experience: November 23, 2015
Nevada
1 review
0 helpful votes
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“I was very happy with my flight”
December 3, 2015

I was very happy with my flight. I have already recommended your service to my friends and family.

Date of experience: December 2, 2015
California
1 review
1 helpful vote
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This is the worst travel company I have ever booked with, during this horrible time with the Coronavirus (COVID-19), first my county, then my state, and finally my country has completely restricted my travel and ability to take my flights on my Cancun vacation. Explore Trip was happy to take my money months ago in December, 2019, before Coronavirus was even discovered, but unable to refund me anything.

They tried to offer me then chance to reschedule my flight up to a year, but they couldn't even offer a flight that was anywhere near the price I paid originally so I was unable to reschedule to ANY flight (it had to be the exact same departure and destination).

So, I told them to cancel my flights (departure and return) before I left on my trip on 3/19/20, and guess what, they couldn't even follow my instructions and do that. I called yesterday to confirm they had cancelled both my trips (and I gave them both PNR numbers: M38F4B, M32VER), and they hadn't cancelled either.

As the situation with COVID-19 has been rapidly changing and restrictions increasing, I have called them over 6 times, and they were useless. They all have thick accents and are impossible to understand, and impatient and display horrible customer service. In fact, in 2 of those 6 times they HUNG UP ON ME for no reason.

This company is criminal, they just want to steal your money. I would not be surprised if they permanently go out of business during this horrible time of COVID-19 because they don't know how to treat their customers.

Date of experience: March 28, 2020
India
1 review
0 helpful votes
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The ticket i have selected and the price advertised is never available!

Date of experience: October 15, 2021
Nevada
1 review
0 helpful votes
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Don't plan a vacation without checking here first! Always a good deal!

Date of experience: November 15, 2015
New York
1 review
0 helpful votes
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Nice
October 13, 2021

Cool cheap and easy very fast and convenient
Will definitely book again

Date of experience: October 13, 2021
Florida
1 review
0 helpful votes
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"Best online search for cheap tickets"
October 12, 2015

Exploretrip is the best search i made for finding the cheapest ticket...

Date of experience: October 11, 2015
GB
1 review
0 helpful votes
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I liked the way the agent did all what he could to find the right flight.

Date of experience: November 23, 2015
New York
1 review
0 helpful votes
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“No downtime issues”
November 23, 2015

I have booked my tickets from this website twice. Both the times the website was good.

Date of experience: November 22, 2015
Nevada
1 review
0 helpful votes
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“price is competitive”
December 13, 2015

Website is easy to use, price is competitive and I may use it in the future

Date of experience: December 13, 2015
California
1 review
0 helpful votes
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“Good when in a hurry”
November 30, 2015

I use them from time to time, good site in general...

Date of experience: November 29, 2015
New York
1 review
0 helpful votes
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“The company is really great”
November 26, 2015

The company is really great. Great customer service and reasonable prices.

Date of experience: November 25, 2015
Virginia
1 review
0 helpful votes
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“Works Everytime!”
December 7, 2015

I book with exploretrip everytime. Quick and easy and always cheap.

Date of experience: December 6, 2015
California
1 review
0 helpful votes
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Very good price
October 26, 2021

The best! Nice! Very good price yes it I recommend it

Date of experience: October 26, 2021
Pennsylvania
1 review
0 helpful votes
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Quick booking process, very good price
March 3, 2022

Quick booking process, very good price. Overall, very pleased so far

Date of experience: March 3, 2022
North Carolina
1 review
0 helpful votes
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Hassle free booking
February 10, 2022

No games and no price change when you book the tickets

Date of experience: February 10, 2022
California
1 review
0 helpful votes
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I like this website because always giving a good price with a good company flights.

Date of experience: December 10, 2015
Florida
1 review
0 helpful votes
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Booking was not difficult
March 25, 2022

Booking was not difficult. I noticed when booking the suggestion were not selected to pay.

Date of experience: March 25, 2022
Georgia
1 review
0 helpful votes
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No Complaints
November 13, 2021

It found me the best deal for the best price in the shortest amount of time. Can't complain.

Date of experience: November 13, 2021
New York
1 review
0 helpful votes
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“The reservation was easy and very fast”
November 26, 2015

The reservation was easy and very fast. The best price.

Date of experience: November 25, 2015

Overview

ExploreTrip has a rating of 3.7 stars from 1,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExploreTrip most frequently mention good experience, flight tickets and support team. ExploreTrip ranks 8th among Plane Tickets sites.

service
340
value
335
shipping
316
returns
325
quality
330