business logo of ExploreTrip
How would you rate ExploreTrip?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow procter l.
Unfollow procter l.
Send Message
Share Review
Report Review

I've used exploretrip for years and find it the most helpful way to comparison shop for airfare...

Date of experience: November 17, 2015
New Jersey
2 reviews
0 helpful votes
Follow Imseeh K.
Unfollow Imseeh K.
Send Message
Share Review
Report Review

It was really easy to use
September 9, 2022

It was really easy to use. Made it pleasant. Showed me the best deals I could get.

Date of experience: September 9, 2022
Texas
1 review
0 helpful votes
Follow Petronella W.
Unfollow Petronella W.
Send Message
Share Review
Report Review

You offer trip assurance, but when I try and click on it to accept, it doesn't work.

Date of experience: September 19, 2022
Texas
1 review
0 helpful votes
Follow jeanita W.
Unfollow jeanita W.
Send Message
Share Review
Report Review

Easy
March 13, 2022

Booking was easy, good prices! Customer service was nice and worked out the kink in my reservation.

Date of experience: March 13, 2022
Maine
1 review
4 helpful votes
Follow Milaim M.
Unfollow Milaim M.
Send Message
Share Review
Report Review

Worst company
May 1, 2019

My trip canceled, was never informed, money stolen from my account, now giving run around. Worst company. Do yourself a favor, DO NOT BOOK WITH THEM

Date of experience: May 1, 2019
Canada
1 review
0 helpful votes
Follow Vladlen N.
Unfollow Vladlen N.
Send Message
Share Review
Report Review

Information a bit foggy
January 22, 2022

Pay for customer service offer/option?! Did not even try to contact them for details on anything.

Date of experience: January 22, 2022
California
1 review
0 helpful votes
Follow Paolo C.
Unfollow Paolo C.
Send Message
Share Review
Report Review

Chose the site because they offered a lower airline price then the traditional travel sites

Date of experience: December 10, 2015
Texas
1 review
0 helpful votes
Follow Moe B.
Unfollow Moe B.
Send Message
Share Review
Report Review

I didn't have time to complete filling out the travelers info before the price changed.

Date of experience: January 14, 2023
California
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

Always come back here
April 21, 2016

Love using exploretrip and when I wander to other sites I always come back here.

Date of experience: April 21, 2016
GB
1 review
0 helpful votes
Follow Adam L.
Unfollow Adam L.
Send Message
Share Review
Report Review

Only way to go whenever I need to do a research for my flight.

Date of experience: November 3, 2015
Virginia
1 review
0 helpful votes
Follow jessie r.
Unfollow jessie r.
Send Message
Share Review
Report Review

“Good assistance”
December 4, 2015

I had called up the customer service for some change. The assistance was good.

Date of experience: December 3, 2015
Nevada
1 review
0 helpful votes
Follow Daniel P.
Unfollow Daniel P.
Send Message
Share Review
Report Review

Provides good comparison of prices and easy interface. Overall, good experience using the site.

Date of experience: December 2, 2015
California
1 review
0 helpful votes
Follow SATBIR C.
Unfollow SATBIR C.
Send Message
Share Review
Report Review

Trip to India.
February 8, 2022

Very easy step by step to booking Explorer trip and send me confirmation same in 2 to 3 hours.

Date of experience: February 8, 2022
BA
1 review
0 helpful votes
Follow Alex F.
Unfollow Alex F.
Send Message
Share Review
Report Review

Great experience!
February 8, 2022

Fast, simple and efficient! Not too time consuming and straight to the point.

Date of experience: February 8, 2022
California
1 review
0 helpful votes
Follow Junfei R.
Unfollow Junfei R.
Send Message
Share Review
Report Review

“excellent”
November 19, 2015

I was booking with you almost 3 years & i get great service.

Date of experience: November 19, 2015
California
1 review
0 helpful votes
Follow Aldrin B.
Unfollow Aldrin B.
Send Message
Share Review
Report Review

The customer service are good communicate...
February 11, 2022

Fast transaction easy step on the site and im wait for the trip...

Date of experience: February 11, 2022
New York
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

“Better Choice”
November 26, 2015

I am very happy because I have chosen good service at right time.

Date of experience: November 25, 2015
Virginia
1 review
0 helpful votes
Follow Ricardo P.
Unfollow Ricardo P.
Send Message
Share Review
Report Review

“Deals are amazing”
December 7, 2015

I am big fan of its deals. They offer best deals in town.

Date of experience: December 6, 2015
California
1 review
0 helpful votes
Follow Nicholas J.
Unfollow Nicholas J.
Send Message
Share Review
Report Review

Great but…
May 2, 2022

It was difficult to track where I bought my tickets through my bank

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
Follow Handan U.
Unfollow Handan U.
Send Message
Share Review
Report Review

No chat was available
My card was not accepted because of security code

Date of experience: May 10, 2023

Overview

ExploreTrip has a rating of 3.7 stars from 1,331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ExploreTrip most frequently mention good experience, flight tickets and support team. ExploreTrip ranks 8th among Plane Tickets sites.

service
340
value
335
shipping
316
returns
325
quality
330