ExploreTrip

They will not send you a valid booking confirmation number. The following day you will receive a phone call to confirm your personal information. Later you will receive another phone call and they will let you know the didn't process your payment because there is an "increase" in the rate.
Just a piece of advice: call your credit card and give them a FRAUD ALERT from this site. Your credit card will be blocked and they will send you a new one with a new security number, this way you will avoid the charge.

I made the mistake of booking one-way tickets with them. They quoted a higher amount than the round trip, which I expected. So I ended up booking with them.

Both times they had booked round trip tickets for me with a random return date. Looks like they booked the cheaper round-trip ticket and pocketed the rest of the money.

For example: I paid $2000 for one way ticket. But the reservation is for a round-trip and my credit card statement shows a charge for $281 for ExploreTrip and the rest $1700+ as Agent Fee.

Explore trip always promises to give me the best fare which ever showing on the website no other extra taxes will be applied the fare which is showing up on the website is the final fare given to the customer love their accuracy in pricing system.

It's the worst company I ever dealt with!

I bought the ticket from their website and my credit card was charged w/o problem. But I never receive the confirmation from them. No matter how many time I sent the email, they would't reply me. Today I called them and it's great that someone answered but he told me my ticket wasn't confirmed even though they already charged my credit card. They promised me to refund my credit but never try to email me back to leave any words. Hope I can get my money back.

Believe me, stay away from exploretrip.com!

We were excited to book flights to Australia in February when we were seeing $260 one way flights! We were using Skyscanner, which showed that ExploreTrip had the cheapest ticket ($240). What a deal, right? Well, we booked our flight, then two days later we received an email telling us that they hadn't booked our tickets, there was nothing they could do, good luck finding new tickets. Of course, during those two days the prices had shot back up to $700. We had to delay our trip by 5 days just to find reasonable tickets again. Why did they wait 2 days to tell us? We could have booked with someone else. Instead, they screwed us over.

I booked a flight to the UK and received e statement showing the booking number, so everything was good. Later that night I received an email stating that they needed a copy of my credit card, a copy of my ID and a signed authorization form sent within one hour or my flight will be cancelled. I did not respond, but did get ahold of the airline and confirmed the flight had been booked. The airline assured me that the flight could not be cancelled, unless I give authorization. The airline seem to be well versed in dealings with ExploreTrip, as it was mentioned that if they try to cancel, I should be on the conference call with them to the airline to deny the cancellation, otherwise I could be dealing with them for days.

It annoys me that ExploreTrip requested those documents. Not professional at all.

Terrible and Dishonest Company.

The staff from Explore Trip employees to upper management are unprofessional and dishonest people.
I have cancelled my flight within company policies. I was told that it would take 3 to 4 weeks to receive my money back. Explore Trip delayed my refund for 2 months. I had complained to resolutions department at Explore Trip *******@exploretrip.com. They didn't have a courtesy even to reply back to me. I have contacted the airline I was booked with. British Airway replied to me that Explore Trip have never contacted them to submit my cancellation. Leiers, crooks and thieves.
There is no place for Explore Trip being in customer service period.
They have to be shut down and put out of they business misery by the authorities.

Very smooth very easy. Tried some other websites and it was more confusing. Said booking was one charge for leaving and returning but it wasn't! Almost double charged me! Like how clear everything was!

Ordered two tickets this morning for my husband and myself. They sent an email confirmation of the payment for our tickets but the e-tickets hadn't arrived. We called twice, and they told us it was on its way but we still hadn't received anything and just to wait. Finally, when we called back and the representative told us, they couldn't give us the tickets because explore trip had sold out the flight in the meantime and that they would only sell a new ticket for 300$ more.

They cancelled my ticket 2 days after I booked it, saying it was a problem on my banks side. When I called the bank, they said that the money was already taken, the bank did not block nor cancel the payment. There was no reason for why I shouldn't have gotten my ticket, other than the fact that as soon as I called the costumer service representative they tried to sell me a more expensive ticket. I asked if they can reserve my ticket until I figure out another way to pay (since they already took the money, but did not refund me yet), and they said no, it will be 200$ more expensive. So I went ahead and got it from another site. I am requesting a 200$ compensation.
Absolutely the worst experience buying a ticket with these scams. Please do yourself a favor and never book with them!

I could write a book about my HORRIBLE experience trying to work with and deal with this company over the last few months.

But I won't because I don't to relive that torture any more.

Suffice to say, that if you book with this company, not only are you wasting your money, but you are signing yourself up for utter frustration and anguish at the hands of their unsurpassed incompetence and indifference.