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    Evomag.ro

Corporate Values

Overview

Evomag.ro has a consumer rating of 1.67 stars from 6 reviews indicating that most customers are generally dissatisfied with their purchases. Evomag.ro ranks 388th among Electronics sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Evomag.ro?
Top Positive Review

“One of The Best online shops from Romania. Friendly attitude.”

George T.
7/7/19

One of The Best online shops from Romania. Friendly attitude. I but from here for many years and i like how they treat me each time when I visit The shop.

See positive reviews
Top Critical Review

“They don't accept returns at all”

Alin F.
6/13/19

The online store doesn't accept returns. The Romanian law allows customers to return products when they wish to do so. I've bought a product from them which had poorer specs than what was expected from that particular product. They've refused to accept my return and give me a refund. They don't pick up the phone.

See critical reviews

Reviews (6)

Rating

Timeframe

Other

alinf
1 review
0 helpful votes
June 13th, 2019
The online store doesn't accept returns. The Romanian law allows customers to return products when they wish to do so. I've bought a product from them which had poorer specs than what was expected from that particular product. They've refused to accept my return and give me a refund.

They don't pick up the phone.
georget303
1 review
0 helpful votes
July 7th, 2019
One of The Best online shops from Romania. Friendly attitude. I but from here for many years and i like how they treat me each time when I visit The shop.
gabrielah11
1 review
0 helpful votes
November 20th, 2018
I did try to call customer support several times a week every day, many times a day, I was waiting and waiting.
After 10 minutes came an announcement "Ne pare rau toti operatorii sint angajati intr-o alta convorbire, te rugam sa revii" and closed the call.
Terrible, terrible customer service!
If I buy a product I expect service too
Am încercat să apelez support in fiecare zii timp de o săptămână chiar de mai multe ori pe zi. Am aşteptat la telefon degeaba.
După 10 minute a venit un anunţ "Ne pare rau toti operatorii sint angajaţi intr-o alta convorbire, te rugam sa revii " şi a închis apelul.
Serviciul de relaţii cu clienţii este sub orice critica!

Q&A (1)

Answer:

They behave as scammers do. They don't accept returns, don't refund money and don't answer the phone.

By Alin F.

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Typical questions asked:
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  • What is the return policy?
  • Where is the company located?

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About the business

Company Representative

mihaip
Mihai P.

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