Evite

I hated using evite. Its not user friendly, its expensive for what it is, every feature is designed to cost more money - even changing an email address for a friend. In a time of a pandemic when we are trying to celebrate events virtually I think it is shameful that you are gouging customers this way. I will NEVER use this service again, and will actively tell others to avoid it at all costs. Waste of money and about 4 hour of my time trying to invite 15 people for a zoom call. Unbelievable. I want a refund.

I gave it 2 stars because the RSVPs seem to be working ok with the exception of the guest count feature. I should have read the reviews but I went ahead and paid $80 for up to 100 invites. What the don't tell you is that each of your guests will be solicited at the end of their RSVP to take advantage of several unrelated offers that you need to decline one at a time. Also - you can't see/edit the RSVP email invite or confirmation email and there is additional marketing for Amazon at the bottom of the confirmation email. So embarrassing, if I had known - I would not have signed up. There are other negatives, but who cares, I won't be back.

So I've used Evite in the past but wanted a better experience, so I paid for it (wanted a personal photo added). Now that I'm trying to update the photo - I see NO help topics related to changing or updating the photo, no chat and I'm literally frustrated because I'm just waiting for them to email me back after completing a fill-in form on the website. If I pay for something, I expect better service.

I've been using evite for years for personal events, etc. As I have younger kids and am hosting more birthday parties, etc., I find that the product is a complete ripoff. I often wondered why none of the other millennial parents use evite and now I know why.

I recently sent out an invitation for my 6-year-old's birthday party. As is often the case, two of the parents provided work email addresses in the school contact list at the beginning of the year and those emails no longer work. Therefore, the invitations were not received (as the system shows). But get this, there is no way to edit the email addresses. Instead, I had to manually delete the contacts and put them in all over again in order to put in the other parent's email address. The reason? Because evite wanted to charge me another $14.99 to add two more people to the invitation since I had reached my max with the original invitation. So basically, I paid for two contacts that had email addresses that no longer work, but evite makes you pay for them all over again and doesn't let you edit them.

I'll NEVER use this service again. It's outdated anyway. Only old people still use it. It's like the myspace of personal email.

I also find it interesting there is no customer support or ability to post any feedback on their site.

Found this info on my credit karma website:

'In may 2019, evite's database was allegedly breached - the exposed data included in archives that dated back to 2013. Breached info could include usernames, passwords, phone numbers, and email addresses. Even if you don't use your evite account now, it's important to protect any info that was possibly exposed.'
It goes on to say that breached info includes date of births, email addresses, genders, phone numbers, and physical addresses.

This site is well intentioned but it has a lot of flaws. I chose a "Save the Date" card. I paid premium to avoid the ads. In the card I promised to follow up with guests about the details of the party. When I finalized the details I sent an update to the people that had RSVP yes. Many did not see the update because it went straight to their junk mail. This cost me over $500 on meals I had to pay for people that did not show up. It not only made me look bad, it cost me a lot of money. One cannot trust this site. And there's no one to call for questions. All you can do is review FAQ's or send a text message for someone to return the next day.

Unless you have an infinite amount of time, forget Evite. The software and process make no sense. I have spent HOURS inputting names and then they disappear.
Screens pop up to input names with no connecting page. Where to go next?
I have also tried to upload CSV file. Nope. Nothing.
I have been working on this for two days. Before that, it took forever to set up the invitation itself.
Their support is web-based with no relevance to what I need. They must do that on purpose because their product totally sucks. I wish I could get my money back. BTW I am pretty tech savvy.

1/2 of my guests never received the evite- I have spend and waisted so much time trying to resend! Without having to pay again, which maybe is what the site expects you to do: resend as new- this is stealing from customers: i now read too many bad reviews (wish I had done reading before) if someone has time and energy to go after them i am in to sue.
They have no customer service because evite does not care —- why is this site still alive!

For years my ex and I have tried to unlink our accounts and we went through the "Help" and did this and that and they're forever linked if you want to still use your old email address. My email pulls up her contact info even though my email was the primary. Impossibly stupid that even if you want to delete your account you have to go through their help desk. Why? Why can't I just freaking delete and sign back up. There's so much wrong with that. It's not like they're some important agency like NSA.