Customer service is terrible. I wanted to order invitations for my daughter's 6th birthday party. I customized the wording on the website and they sent me a proof, after I paid them. The proof looked awful. They blamed me for putting too much wording on the card--they actually took off one of the cards borders to make room for my card, but at no time during my typing in the info, did they tell me I had too many characters to fit on the card. They never made any suggestions. Took them 7 days to reply to my complaints. DO NOT USE THIS COMPANY. I recommend vistaprint.com and evite.com. They have great quality paper and have always worked with me to obtain the perfect invitation. thisandthatplace.com stated they have never had any complaints--well, here is their first one. Probably haven't had any complaints, only because I could've been their first customer!