EviteReviews 70

I've been using evite for years for personal events, etc. As I have younger kids and am hosting more birthday parties, etc., I find that the product is a complete ripoff. I often wondered why none of the other millennial parents use evite and now I know why.

I recently sent out an invitation for my 6-year-old's birthday party. As is often the case, two of the parents provided work email addresses in the school contact list at the beginning of the year and those emails no longer work. Therefore, the invitations were not received (as the system shows). But get this, there is no way to edit the email addresses. Instead, I had to manually delete the contacts and put them in all over again in order to put in the other parent's email address. The reason? Because evite wanted to charge me another $14.99 to add two more people to the invitation since I had reached my max with the original invitation. So basically, I paid for two contacts that had email addresses that no longer work, but evite makes you pay for them all over again and doesn't let you edit them.

I'll NEVER use this service again. It's outdated anyway. Only old people still use it. It's like the myspace of personal email.

I also find it interesting there is no customer support or ability to post any feedback on their site.

Paid for 40 invites—will only let me send 22 then asks for more payment
Tried multiple times to change a phone number for a guest and it keeps saying this guest has already been invited
Tried to contact their support email—says they will respond in 1-2 days but have heard nothing

1/2 of my guests never received the evite- I have spend and waisted so much time trying to resend! Without having to pay again, which maybe is what the site expects you to do: resend as new- this is stealing from customers: i now read too many bad reviews (wish I had done reading before) if someone has time and energy to go after them i am in to sue.
They have no customer service because evite does not care —- why is this site still alive!

Takes your money without notice - no live person to ever talk to. No integrity. Go somewhere else.

This site is well intentioned but it has a lot of flaws. I chose a "Save the Date" card. I paid premium to avoid the ads. In the card I promised to follow up with guests about the details of the party. When I finalized the details I sent an update to the people that had RSVP yes. Many did not see the update because it went straight to their junk mail. This cost me over $500 on meals I had to pay for people that did not show up. It not only made me look bad, it cost me a lot of money. One cannot trust this site. And there's no one to call for questions. All you can do is review FAQ's or send a text message for someone to return the next day.

I uploaded a custom image to create my invitation as they had very limited designs, and after 3 months the image had disappeared from the invitation. Mind you it cost $59.99 to use this option, and I couldn't believe the image upload had really disappeared. This is the worst site to create invitations. The only reason I used them, was because they were the only ones that provided a link via text. I will never use them again. Maybe use them only for the free basic designs.

I hated using evite. Its not user friendly, its expensive for what it is, every feature is designed to cost more money - even changing an email address for a friend. In a time of a pandemic when we are trying to celebrate events virtually I think it is shameful that you are gouging customers this way. I will NEVER use this service again, and will actively tell others to avoid it at all costs. Waste of money and about 4 hour of my time trying to invite 15 people for a zoom call. Unbelievable. I want a refund.

I have used a few times to spite there system is not that user friendly.
However I had an issue that really interferred with my guests and rsvping to the point it ruined my rsvp and guest list. The lack of help and smug answeres are beyond being an issue. First time at 56 years old I ever did a review/complaint. Must find a new company for my invites. The good news is tonight I am going to let all my Bunco team friends know this is crap and time to go with a new source. Consider yourself warn prior to using. God forbid you have an issue and need help! Beyond disappointed. I should be reimbursed for the stress this caused, how dare them.

I've used Evite for years, but the last 2 experiences have been nothing short of a nightmare. They charged for extra invitations, which is fine, but then they failed to give us all the invites in one case and in the other, the website failed to send them out. Here's the customer service responses: "We appreciate your patience during this time. Currently, our support team has received an influx of tickets and is working diligently to respond to your inquiry." In other words, we're too busy to help you. And then when I wrote back and requested my money back: "In this case, we would kindly advise you please try removing those guests from the Manage Invitation page and then adding them again on the Add Guests page." To do what they say I'd go over the number of invitations I bought and would have to buy more. Stay away from this website!

Found this info on my credit karma website:

'In may 2019, evite's database was allegedly breached - the exposed data included in archives that dated back to 2013. Breached info could include usernames, passwords, phone numbers, and email addresses. Even if you don't use your evite account now, it's important to protect any info that was possibly exposed.'
It goes on to say that breached info includes date of births, email addresses, genders, phone numbers, and physical addresses.

For years my ex and I have tried to unlink our accounts and we went through the "Help" and did this and that and they're forever linked if you want to still use your old email address. My email pulls up her contact info even though my email was the primary. Impossibly stupid that even if you want to delete your account you have to go through their help desk. Why? Why can't I just freaking delete and sign back up. There's so much wrong with that. It's not like they're some important agency like NSA.