business logo of EvilControllers

EvilControllersReviews 3,810

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EvilControllers?
grey star
grey star
grey star
grey star
grey star

EvilControllers Reviews Summary

Evil Controllers has garnered a reputation for providing high-quality, customizable gaming controllers, with many customers expressing satisfaction with the product's functionality and design. The company's customer service is frequently praised for its responsiveness and support, particularly in resolving issues and accommodating special requests. However, common concerns include lengthy shipping times, especially for international orders, and occasional product defects that require returns. Despite these drawbacks, the overall sentiment leans positive, with many customers appreciating the personalized service and the company's commitment to accessibility for gamers with disabilities.

This summary is generated by AI, based on text from customer reviews

service
454
value
1,388
shipping
1,061
quality
1,390
This company does not typically respond to reviews

Instant Feedback

4,012 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow bradley H.
Unfollow bradley H.
Share Review
Report Review

Could be better
February 16, 2022
Updated review

I love shopping on here and love the opinion to make payments I ordered a evil controller a long time ago and as of 2022 I don't have the options like u did on the PS4 and Xbox where u can get sensitive triangle square circle X and the mods arnt really usable on war zone or the new call of duty's like fast reload and so on they can only be use with the older games I love evil controllers but it needs a big update to where u have everything if your paying 300 to 400 for a controller

Date of experience: January 17, 2022

So far evil has been the best at everything customer service it wonderful and love all the products

Date of experience: November 6, 2019
GB
1 review
0 helpful votes
Follow Aston O.
Unfollow Aston O.
Share Review
Report Review

Go Evil for PS5 Controleer
February 14, 2022

I ordered from UK on a Saturday a custom ps5 controller. It arrived in just over a week. Exactly as I ordered including an additional thing which I emailed about after placing the order. Quick and efficient service from Jacob and the controller looks great. Will add to this after a fair amount of use. The evil website does seem to go down whilst it updates during afternoon UK time so don't let that worry you it always comes back quickly. Also the status of your order does not really reflect the actual status as my controller was on its way whilst its status was still processing. Tracking was great via FEDEX Also email response can take around 24 hours. Trust me this is better than you get from all rival brands which can be horrendous. I have had experience with scuf, aim and battlebeaver but based on my experience so far I should have just gone evil from the start!

Date of experience: January 15, 2022
Georgia
1 review
0 helpful votes
Follow Anthony G.
Unfollow Anthony G.
Share Review
Report Review

Great they got me back to gaming after my accident when I thought it was no way for me to play a gaming console

Date of experience: January 14, 2022
Pennsylvania
1 review
0 helpful votes
Follow Grant K.
Unfollow Grant K.
Share Review
Report Review

PS5 Adaptive Box
February 12, 2022

Mandy and the team were incredibly helpful in creating my custom PS5 controller! I'm super satisfied with this product!

Date of experience: January 13, 2022
Canada
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

5 stars - great controller
February 11, 2022

Had a great time designing the controller- 5 stars

Date of experience: January 12, 2022
GB
1 review
0 helpful votes
Follow Anthony A.
Unfollow Anthony A.
Share Review
Report Review

Review
February 4, 2022

The purchase was easy and the customer service was good and whilst it worked the controller was excellent. However I have a fault with my controller so have had to return it for a repair which hasn't been cheap.

Date of experience: January 4, 2022
New Hampshire
1 review
0 helpful votes
Follow Mindy B.
Unfollow Mindy B.
Share Review
Report Review

Good buy
February 3, 2022

While my fiancee isn't totally used to the controller he has been able to use it so freely.

Date of experience: January 4, 2022
Massachusetts
1 review
0 helpful votes
Follow Jack A.
Unfollow Jack A.
Share Review
Report Review

GreT
February 2, 2022

Great product price is a little high it compares just as well if not better than the scuf controller it was my first time buying from evil I would buy again and always recommend to a friend overall great product

Date of experience: January 3, 2022
New York
1 review
0 helpful votes
Follow Ethan G.
Unfollow Ethan G.
Share Review
Report Review

Great controller and customizability
February 1, 2022

Great experience and will use again! Great experience with the seller as everything was done correctly and I am very pleased with the order!

Date of experience: January 2, 2022
New York
1 review
0 helpful votes
Follow Matt J.
Unfollow Matt J.
Share Review
Report Review

Initially felt good about then realized it won't last
February 1, 2022
Updated review

Good customer service for sure, yet the product is shaky. The initial upgrades are nice and appreciate when they work…however the stick drift happens constantly and the digital tap trigger has fully failed to function at this point. I have to send the controller back in even at this time. I have to pay every time I do so and factoring the price of the controller, it is a realized nightmare in terms of expense. If you did not get the gold two year insurance I truly feel your pain because you have definitely wasted your money. I just want the most out of my buck which did not work out with evil controllers.

Date of experience: January 2, 2022

Good customer service for sure
December 11, 2021
Previous review

Good customer service for sure

Date of experience: November 11, 2021
Georgia
1 review
0 helpful votes
Follow Collin T.
Unfollow Collin T.
Share Review
Report Review

Durability
January 31, 2022

If you want a controller that will last more than a year then this is not for you! Evil controllers does NOT care once you purchase your controller! I offered to buy two controllers if they fix this broken one they sent me and they said no. My thing is I want to be a customer and purchase more even after you sent me this garbage controller. Both L2 and R2 jam up and stick and sometimes don't even work. Your better off spending your money with someone in Compton with a $5 controller for sale. I bought two controllers from you guys and both suck but low and behold won't even fix them when I offer to buy two more lol. Fellas just go ahead and don't waste your time with someone who doesn't care as long as you buy one.

EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 1, 2022
Texas
1 review
0 helpful votes
Follow Marko E.
Unfollow Marko E.
Share Review
Report Review

Its a great controller. But it stopped working Justin alter few month of use. For The money, it should be more reliable.

Date of experience: December 28, 2021
Minnesota
1 review
0 helpful votes
Follow Keith F.
Unfollow Keith F.
Share Review
Report Review

Cool controller
January 27, 2022

Very cool controller but expensive. It came exactly as I designed it. Works perfect, no lag or drift. It didn't come in an official box though and no instructions on the macros. I had to look it up which is fine. I play Destiny and the only macro I have found useful is the auto fire. Maybe I'm doing something wrong, that's where instructions would be nice. I got the pro tension sticks but I can't tell the difference. They should up that. It shipped faster than scheduled. Overall, if you want a custom controller these are the best option from my research. I had bought the crazy expensive razor controller and it had lag and drift right out of the box. Scuf controllers are good but the back paddle positions are useless. I will buy evil again, just wish they were a little cheaper.

Date of experience: December 28, 2021
Minnesota
1 review
0 helpful votes
Follow Bryant I.
Unfollow Bryant I.
Share Review
Report Review

Grateful
January 26, 2022

Awesome and thankful for everything thanks you very much!

Date of experience: December 27, 2021
Washington
1 review
0 helpful votes
Follow Caleb X.
Unfollow Caleb X.
Share Review
Report Review

Very reliable!
January 23, 2022

Very simple and easy, even thorough customer support.

Date of experience: December 24, 2021
Oklahoma
1 review
0 helpful votes
Follow Josh T.
Unfollow Josh T.
Share Review
Report Review

Maxkill
December 23, 2021

Easy and to the point, great customer support! Great product!

Date of experience: December 23, 2021
Illinois
1 review
0 helpful votes
Follow Larry Q.
Unfollow Larry Q.
Share Review
Report Review

Christmas gift
January 20, 2022

Good I would come back and tell friends
Get service

Date of experience: December 21, 2021
Australia
1 review
0 helpful votes
Follow Mark K.
Unfollow Mark K.
Share Review
Report Review

How to perfect your controller
January 15, 2022

I received my controller with all performance upgrades (no mods) and every feature works perfectly. The only minor inconvenience is the small buttons are hard to find. I fixed this my sticking solid bejazlling plastic crystals to the buttons to add size to them. With this edition the controller is perfect. My max performances went up by over 20% in the competitive games I play when switching from default.

Date of experience: December 16, 2021
New York
1 review
0 helpful votes
Follow Lenny N.
Unfollow Lenny N.
Share Review
Report Review

I knew something was wrong with my controller but didn't pay much mind to it but the problem began to spread out, then I was able to actually TEXT a representative who responded VERY quickly and all I had to do was pay for the shipping of the controller and my controller was fixed and came in as if it's brand new.

Date of experience: December 10, 2021
Austria
1 review
0 helpful votes
Follow Richard N.
Unfollow Richard N.
Share Review
Report Review

When I ordered the controller was shipped rather quick, but then stayed at the customs office for three weeks. I did not receive any information until I contacted the shipping company and when I provided the necessary documents it still took some time until i received my order.

So basically I am satisfied with the controller but not at all with the shipping process/company

Date of experience: December 9, 2021

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!


+4